4seating allows returns within 7 days of receiving your merchandise. You are responsible for return shipping costs, and a 30 percent restocking fee applies to most returned items.
How returns work
To return an item, call 1-800-407-8665 to obtain a RMA number. Write this number clearly on your package, pack the item carefully in its original shipping carton, and return it within 7 days of delivery.
Exclusions and restrictions
Abused items and altered merchandise are not returnable. Abused items are not covered under warranty, and you would be responsible for repair or replacement charges. The restocking fee and shipping charges apply only to unaltered standard merchandise.
Refunds
The retailer does not publish specific details about refund timing or the method by which refunds are issued.
Frequently asked questions
How long do I have to return something to 4seating?
You have 7 days from the date you receive your merchandise to initiate a return. You must call 1-800-407-8665 during this window to obtain a RMA number before sending the item back.
Does 4seating pay for return shipping?
No. You are responsible for paying the round-trip shipping costs, which includes both the cost to return the item and any initial shipping charges that apply.
What is the restocking fee?
4seating charges a 30 percent restocking fee on returned merchandise. This fee applies to unaltered standard items only.
Can I return items that have been used or damaged?
Abused items are not returnable. If an item is abused, it is not covered under warranty, and you would be charged for any repair or replacement costs.
What if I've modified or altered the item?
Altered merchandise cannot be returned. The restocking fee and shipping charges apply only to unaltered standard merchandise.
Do 4seating products come with a warranty?
Most 4seating products include a manufacturer warranty. You should contact the retailer for specific warranty details for your product, as coverage varies by item.
What do I need to do to start a return?
Call 1-800-407-8665 to get a RMA number. Write this number on your package, use the original shipping carton if possible, and send it back within 7 days of receiving it.