WinkBeds allows you to return your mattress within 120 nights of purchase for a full refund. Free return shipping is included, and you do not need to return the mattress in its original packaging.
How returns work
To return a WinkBeds mattress, you must notify the company within 120 nights that you want to return it. Once you do, WinkBeds arranges pickup at no cost to you. After the mattress is picked up, you receive your full refund within 5 days.
Exclusions and restrictions
The retailer does not publish a list of excluded items or conditions that would restrict your return eligibility.
Refunds
WinkBeds issues a full refund to your original payment method. The refund is processed within 5 days of the mattress being picked up from your location.
Frequently asked questions
How long do I have to return a WinkBeds mattress?
You have 120 nights from purchase to decide whether you want to return your mattress. This is the same as the trial period WinkBeds offers with all mattresses. You must notify WinkBeds within this window to start the return process.
Does WinkBeds pay for return shipping?
Yes. WinkBeds covers the cost of return shipping entirely. Once you request a return within 120 nights, the company arranges pickup at your home at no charge to you.
Do I need to return the mattress in its original box?
No. You are not required to return the mattress in its original packaging. This means you do not need to keep the box or compress the mattress back to its original state.
When will I get my refund after I return the mattress?
WinkBeds processes your refund within 5 days after the mattress is picked up from your home. The refund is issued to the original payment method you used for your purchase.
Can I exchange my mattress instead of returning it?
You have 120 days to exchange your mattress, matching the standard return window. The retailer does not specify additional details about how the exchange process works or whether different terms apply.
What happens if I want to return my mattress after 120 nights?
The retailer does not state whether returns are accepted beyond the 120 night window. You should contact WinkBeds directly if your return falls outside this period.