Parts Geek

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
7-10 business days
Restocking fee
20%

Parts Geek allows returns within 30 days of purchase, provided items are unused, in original packaging, and complete with all components. You are responsible for return shipping costs, and a 20 percent restocking fee will be deducted from your refund.

How returns work

To return an item by mail, you must first obtain an RMA number from Parts Geek customer service. Pack the item securely in its original packaging with the RMA number visible, then ship it using a reputable carrier with tracking to the return address provided by the retailer. After shipping, enter your tracking information in the return system on your Manage Orders page.

Exclusions and restrictions

Parts Geek does not accept returns on electrical parts, custom-made products, installed or used parts, parts with missing hardware, opened manuals, or items damaged during installation. Cores (remanufactured parts) may be returned within 30 days if they are complete, of the same type, and in original packaging.

Refunds

Refunds are issued to your original payment method. Processing takes 7 to 10 business days from the time Parts Geek receives and inspects your return.

Frequently asked questions

How many days do I have to return something to Parts Geek?

You have 30 days from purchase to return an item. The item must be unused, in original packaging, and complete with all components.

Do I have to pay for return shipping?

Yes, you are responsible for return shipping costs. Parts Geek does not offer free return shipping.

What is the restocking fee?

Parts Geek charges a 20 percent restocking fee on returned items. This fee is deducted from your refund amount.

Do I need my receipt to return something?

Receipt requirements are conditional. Parts Geek does not state the specific conditions on its published policy page, so you should contact customer service before initiating a return.

Can I exchange an item instead of returning it?

Parts Geek does not offer direct exchanges. You must return the original item and place a new order for the replacement product.

Which items cannot be returned?

Electrical parts, custom-made products, installed or used parts, parts with missing hardware, opened manuals, and items damaged during installation are not returnable. Parts must be new, unused, and complete with all original components.

How long does it take to get my refund?

Refunds are processed 7 to 10 business days after Parts Geek receives and inspects your return. The refund is issued to your original payment method.

How you can return an item

  • By mail , Ship with tracking to return address provided

Step by step

  1. Obtain RMA number from customer service.
  2. Pack item securely in original packaging with RMA number visible.
  3. Ship using reputable carrier with tracking.
  4. Enter tracking information in return system on Manage Orders Page.

Categories with their own return window

Category Window Note
Cores (remanufactured parts) 30 days Must be complete, same type, original packaging

What you cannot return

  • Electrical parts , Not eligible per policy
  • Custom-made products , Not eligible per policy
  • Installed or used parts , Must be new and unused
  • Parts with missing hardware , Must include all components
  • Opened manuals , Cannot be resold if opened
  • Damaged during installation , Damage from misuse not covered

How your refund comes back

You paid with Refund comes back as
Original payment method Refund to original method

Exchanges

No direct exchanges offered; return original and place new order.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days All return requests must be submitted within 30 days of the purchase date.
Free return shipping Customers are responsible for the cost of return shipping unless otherwise stated.
Return shipping fee Customers are responsible for the cost of return shipping unless otherwise stated.
Restocking fee pct Returned without (RMA) return authorization number, No longer needed, Shipment Refused, Bought by mistake / Ordered wrong, and Found better price will be charged a 20% restocking fee.
Receipt required Include the original receipt or invoice with your return to ensure proper credit is applied.
Original packaging required Returned items must be in new, unused condition, and in their original packaging.
Refund method refunds will be issued to the original payment method.
Refund processing days Approved returns will be processed within 7–10 business days, and refunds will be issued to the original payment method.

Return policies for similar stores

Store Return window
CarParts.com return policy 30 days
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Euro Car Parts return policy 60 days
GunMag Warehouse return policy 60 days
Sears PartsDirect return policy 60 days
Sgt Grit Marine Specialties return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.