Sgt Grit Marine Specialties

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
10-14 days
Restocking fee
Not specified

Sgt Grit Marine Specialties allows returns within 60 days of purchase. You must return items by mail using a prepaid USPS label and complete a Return Merchandise Form. The retailer refunds USPS shipping fees but you pay the initial cost to send the package back.

How returns work

Returns are accepted by mail only via prepaid USPS. To initiate a return, complete the Return Merchandise Form and place it inside your package. Use the Return Shipping Label provided by the retailer to address your package. Include a daytime phone number and securely wrap your items before sending them back via USPS mail.

Exclusions and restrictions

Personalized products, customized products made to order, perishable items, and earrings are not eligible for return under the standard policy. Personalized and customized items are final sale unless there is a manufacturing error or defect. If you receive damaged merchandise, you must file a damage claim within 5 days of receipt and keep all packaging.

Refunds

Refunds are issued to the original payment method you used for your order. You should expect the credit to appear within 10 to 14 days after your return is received and processed.

Frequently asked questions

How long do I have to return an item?

You have 60 days from the date of purchase to return eligible items. Damaged merchandise requires a claim to be filed within 5 days of receipt.

Do I have to pay for return shipping?

You pay the initial cost to send your return by mail. However, Sgt Grit Marine Specialties refunds all USPS shipping fees once your return is processed.

What is the return shipping method?

Returns are accepted by prepaid USPS mail only. The retailer provides a Return Shipping Label that you must use to address your package.

Can I return personalized or customized items?

Personalized and customized products made to order are final sale. Exceptions apply only if there is a manufacturing error or defect.

When will I receive my refund?

Refunds are issued to your original payment method and should appear within 10 to 14 days after your return is received and processed.

What items cannot be returned?

Earrings, perishable items, personalized products, and customized products made to order are not eligible for return. The retailer does not publish a complete list of other exclusions.

What do I need to include with my return?

You must complete a Return Merchandise Form and enclose it in your package. You should also include a daytime phone number to help the retailer process your return.

How you can return an item

  • By mail , Prepaid USPS mail only via Return Shipping Label

Step by step

  1. Complete Return Merchandise Form and enclose in package.
  2. Use the Return Shipping Label provided to address your package.
  3. Provide a daytime phone number.
  4. Securely wrap and send your return prepaid via USPS mail only.

Categories with their own return window

Category Window Note
Damaged merchandise 5 days File damage claim within 5 days of receipt; keep all packaging

What you cannot return

  • Personalized products , All sales final unless manufacturing error or defect
  • Customized products made to order , Exceptions to standard return policy
  • Perishable items , Not eligible for return
  • Earrings , Not eligible for return

How your refund comes back

You paid with Refund comes back as
Original payment method Credit issued in same payment method

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days we'll be happy to offer you a refund on merchandise that is returned in its original condition within 60 days of receipt
Exchange window days Please call within 60 days of receipt of your order if for any reason you are not satisfied with your purchase
Free return shipping Returns should be shipped prepaid via USPS mail only
Return shipping fee YOUR SHIPPING FEES ARE NOT REIMBURSABLE. ONLY USPS SHIPPING FEES WILL BE REFUNDED.
Receipt required Complete Return Merchandise Form and enclose in package
Original packaging required merchandise that is returned in its original condition
Refund method Credits will be issued in the same method of payment as the original order was paid for eligible items only
Refund processing days This process may take up to 10-14 days depending on the time of year

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Sears PartsDirect return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.