Skagen

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
90 days
Free return shipping
Not specified
Receipt required
Conditional
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

Skagen allows returns within 90 days of purchase. You can return items by mail through FedEx or in person at a Skagen store, and you will need to initiate your return online before sending the item back.

How returns work

You have two options for returning items. For mail returns, you enter your order information online, select the items you wish to return, choose a reason for each item, download and print your return shipping label, and bring your package to a FedEx store or drop box with the completed return detail page inside. Alternatively, you can return orders placed on Skagen.com directly at any physical Skagen store.

Exclusions and restrictions

Engraved or embossed items are final sale and cannot be returned. If an engraved or embossed item arrives damaged or defective, you should contact customer service with your order number and a photo rather than use the standard return process.

Refunds

Skagen's published policy does not specify how refunds are processed or when you can expect money to be returned to your account.

Frequently asked questions

How long do I have to return something to Skagen?

You have 90 days from the date of purchase to return your item.

Can I return my online order at a Skagen store?

Yes. Orders placed on Skagen.com can be returned at any physical Skagen store.

Do I need a receipt to return an item?

A receipt is required conditionally for returns. The retailer does not state when it is required or when it may be waived.

What items cannot be returned?

Engraved or embossed items are considered final sale and cannot be returned under the standard return policy.

What should I do if my engraved item arrives damaged?

Contact Skagen customer service with your order number and a photo of the damage. Do not use the standard return process for damaged or defective engraved items.

How do I get a return shipping label?

Log in to your account, enter your order information, select the items you wish to return, choose a reason for each item, and download your return label. Print it out and use it to send your package back via FedEx.

Where can I drop off my return package?

You can bring your package to any FedEx store or FedEx drop box. Be sure to include the completed return detail page inside your package.

How you can return an item

  • Carrier drop off , FedEx store or drop box
  • In store , Return Skagen.com orders at physical Skagen stores

Step by step

  1. Enter your order information to track your order.
  2. Click on Return this item for the items you are returning.
  3. Select the reason for return for each item.
  4. Download your return shipping label.
  5. Print the label and paste it on your package.
  6. Bring your package to a FedEx store or drop box.
  7. Fill out the return detail page and include it in your package.

What you cannot return

  • Engraved or embossed items , Final sale items

Damaged or defective items

For engraved/embossed items, contact customer service with order number and photo

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days we will accept returns up to 90 days from purchase for a refund
Receipt required Just head into your local Skagen store with your order confirmation email
In store return for online You also have the option to return your Skagen.com order directly to a Skagen store

Return policies for similar stores

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.