Rykä allows you to return unworn shoes within 30 days for a refund or exchange. You can return items free at Happy Returns Bar locations nationwide, or by mail for a $9.95 fee.
How returns work
You have two return options. You can start a free return online, receive a QR code by email, and drop off your shoes in their original box at a Happy Returns Bar location for an immediate refund or free exchange. Alternatively, you can return by mail using a pre-paid FedEx or USPS label, though this method carries a $9.95 fee.
Exclusions and restrictions
Rykä does not accept returns of worn shoes or final sale items. Exchanges are limited to the same style in a different color, or to different colors within the same product group. You cannot exchange for a different style entirely.
Refunds
If you use the Happy Returns Bar method, you receive your refund immediately or your exchange ships free. If you return by mail, refunds take up to 3 weeks to process after the retailer receives your shoes.
Frequently asked questions
How long do I have to return shoes to Rykä?
You have 30 days from purchase to return unworn shoes. This window applies to both refunds and exchanges.
Can I return shoes I've already worn?
No. Rykä's policy specifies that only unworn shoes are returnable. Worn shoes cannot be returned.
Is there a free way to return shoes?
Yes. You can return shoes free by dropping them off at any Happy Returns Bar location nationwide. This method also provides an immediate refund or free exchange.
What does it cost to return shoes by mail?
Mail returns cost $9.95. Rykä provides a pre-paid shipping label via FedEx or USPS, but the fee is deducted from your refund.
Can I exchange shoes for a different style?
No. Exchanges are limited to the same style in a different color, or to other colors within the same product group. You cannot exchange for a completely different style.
Can I return final sale items?
No. Final sale items are explicitly excluded from Rykä's return policy and cannot be returned or exchanged.
How long does it take to get a refund after mailing shoes back?
Mail refunds take up to 3 weeks to process after Rykä receives your return. Refunds from Happy Returns Bar returns are immediate.