Muck Boot allows returns within 30 days of purchase. You can return items by mail through their online return portal or by contacting customer service, depending on where you bought them. Refunds are issued as credit to your account within up to 15 business days.
How returns work
Your return method depends on where you purchased. For purchases made on muckbootcompany.com, use the online return portal with your email and order number to request authorization. For purchases made through GMA Steals & Deals, contact customer service to obtain a Return Authorization Number. In both cases, you will return items by mail.
Exclusions and restrictions
Used or worn products cannot be returned. Items outside the 30-day return window are also not returnable. The retailer does not publish a detailed list of other excluded product categories.
Refunds
Refunds are issued as credit to your account. The retailer does not specify whether this means store credit or the original payment method. Processing takes up to 15 business days.
Frequently asked questions
How long do I have to return my Muck Boot purchase?
You have 30 days from purchase to return your items. After this window closes, returns are not accepted.
Is return shipping free?
Muck Boot offers free return shipping conditionally, but the retailer does not specify which conditions qualify for free shipping or what charges may apply otherwise.
Do I need a receipt to return my order?
It depends on where you purchased. If you bought from an authorized dealer, a receipt is required. If you purchased from muckbootcompany.com, you will need proof of purchase such as your email and order number.
Can I return used or worn boots?
No. Used or worn products fall outside the return conditions and cannot be returned. However, Muck Boot does offer warranty coverage for used or out-of-window returns.
How long does it take to receive my refund?
Refunds are processed within up to 15 business days of your return being received and authorized.
What form will my refund take?
Refunds are issued as credit to your account. The retailer does not specify whether this is store credit or a credit back to your original payment method.
Can I exchange items instead of returning them for a refund?
Muck Boot does not publish an explicit exchange policy. The retailer notes that replacement orders are issued with credit, but you should contact customer service for details on how to arrange a replacement.