Inkbox tattoos allows returns within 14 days of delivery for most orders placed in North America. You do not need to ship items back; instead, you contact the customer experience team with photos and a description of the issue.
How returns work
To return an item, contact Inkbox's customer experience team within 14 days of delivery. Provide your order number, a description of the issue, and clear photographs showing the problem. Physical returns are not required.
Exclusions and restrictions
Sale and clearance items are final sale and cannot be returned. International orders outside North America are also final sale, except when damaged or verified as a manufacturing defect. Custom products made specifically for you cannot be returned unless defective, and returns caused by customer-submitted design errors are not eligible.
Refunds
Inkbox states that refunds or replacements will be provided if appropriate based on your submission. The policy does not specify the refund timeline or method of payment.
Frequently asked questions
Do I have to ship the item back to Inkbox?
No. Inkbox does not require physical returns. You simply contact the customer experience team and submit photographs of the issue along with your order number and a description.
How long do I have to return something?
You have 14 days from the date of delivery to contact Inkbox about a return or issue.
Can I return a custom product?
Custom products made specifically for you are not returnable unless they are defective. If your custom product has a manufacturing defect or printing error, Inkbox will offer a reprint or refund.
Are sale or clearance items returnable?
No. Sale and clearance items are final sale and cannot be returned.
Can I return an international order?
International orders placed outside North America are final sale. However, if your order arrives damaged or has a verified manufacturing defect, you may contact Inkbox for a replacement or refund.
What if I ordered by mistake or changed my mind?
If you are in North America and ordered a standard stock product, you can return it within 14 days of delivery due to change of mind. You will need to contact the customer experience team and provide photos and a description.
What happens if my order arrives damaged?
Contact the customer experience team within 14 days with your order number, a description, and clear photographs of the damage. Inkbox will provide a replacement or refund as appropriate.