Speedo

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
Conditional
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
5-7 working days after quality check
Restocking fee
Not specified

Speedo allows returns within 60 days of purchase. You can return items by mail through the returns portal, though certain items cannot be returned for hygiene reasons.

How returns work

To return an item, register your return through Speedo's returns portal. After registering, send your items back using a return option that works for you. Speedo will process your return and send email confirmation within up to 14 days of receipt.

Exclusions and restrictions

Speedo does not accept returns on underwear or items with a removed hygiene seal. Both are excluded for hygiene reasons. For damaged or defective items, you should contact customer service with details and photos so the company can review your case and provide a resolution.

Refunds

Refunds are issued to your original payment method. Processing takes 5 to 7 working days after the quality check is complete.

Frequently asked questions

How long do I have to return something to Speedo?

You have 60 days from purchase to return an item. You must register your return through Speedo's returns portal and send the item back within that window.

Do I have to pay for return shipping?

Speedo states that international return costs are the responsibility of the customer. The retailer does not publish whether domestic return shipping is free or paid.

Can I return underwear?

No. Speedo does not accept returns on underwear for hygiene reasons.

What if my item has the hygiene seal removed?

Items with a removed hygiene seal cannot be returned. This is a non returnable category due to hygiene reasons.

When will I get my refund?

Your refund goes back to your original payment method. It takes 5 to 7 working days after Speedo completes the quality check.

Can I exchange an item instead of returning it?

Speedo does not offer direct exchanges. You must return the original item and place a new order for the item you want.

What do I do if my item arrives damaged?

Contact Speedo's customer service with details about the damage and include photos. The company will review your case and provide a resolution.

How you can return an item

  • By mail , Primary return method through returns portal

Step by step

  1. Register your return through the returns portal.
  2. Send your items back using a return option that works for you.
  3. Wait up to 14 days from receipt for processing and email confirmation.

What you cannot return

  • Underwear , Hygiene reasons
  • Items with removed hygiene seal , Hygiene reasons

Exchanges

Direct exchanges not offered. Return original item and place new order.

Damaged or defective items

Contact customer service with damage details and photos. Company reviews case and provides resolution.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days You have 60 days from receiving your order to register a return
Free return shipping UK returns are free of charge
Return shipping fee International return costs are the responsibility of the customer
Refund method refunds will be processed back to the original payment method within 5-7 working days
Refund processing days Following inspection, refunds will be processed back to the original payment method within 5-7 working days

Return policies for similar stores

Store Return window
Academy Sports + Outdoors return policy 60 days
Athleta return policy 30 days
Callawaygolf return policy 30 days
Columbia Sportswear return policy 60 days
Nike return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.