Nike

Last verified: August 18, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
Conditional
Receipt required
Yes
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

Nike allows you to return most items within 60 days of purchase. You can return items in-store at Nike locations or by mail for online orders. A receipt is required.

How returns work

You may return items in-store at Nike stores or by mail. Items purchased online can be returned by mail or brought to a Nike store. Nike Clearance stores do not accept returns or exchanges.

Exclusions and restrictions

Custom Jersey By You soccer jerseys cannot be returned. Nike x LEGO brick sets must be unopened and sealed to return; opened or unsealed sets are final sale. All items from Nike Clearance stores are final sale and cannot be returned or exchanged. Defective items after 60 days may be covered under warranty. Hyperice and LEGO products should be reported directly to those manufacturers if defective.

Refunds

The facts provided do not specify the refund method, timeline, or processing time. Return shipping costs are conditional, though specifics are not detailed.

Frequently asked questions

How long do I have to return something to Nike?

You have 60 days from purchase to return most items. This window applies to both standard returns and exchanges.

Can I return items bought online at a Nike store?

Yes. You can return online purchases at most Nike stores in addition to returning by mail. Nike Clearance stores do not accept returns.

Do I need a receipt to return an item?

Yes. A receipt is required to process your return.

What items cannot be returned?

Custom Jersey By You soccer jerseys are not returnable. Items from Nike Clearance stores are final sale. Nike x LEGO brick sets must be sealed and unopened to return; opened sets cannot be returned.

Is return shipping free?

Return shipping costs are conditional. The retailer does not specify the exact conditions or circumstances under which shipping is free.

Can I exchange items instead of returning them?

Yes. Exchanges are available within 60 days at most Nike stores or by mail for online orders. The same restrictions that apply to returns also apply to exchanges.

What if my item is defective after 60 days?

Items that are defective or flawed after 60 days may be covered under warranty. Check the warranty information page for details. If the item is a Hyperice product, contact Hyperice directly even within the 60-day window.

Policy change history

  • in store return for online changed from no to yes
  • original packaging required changed from yes to conditional
  • return window days changed from 30 to 60

How you can return an item

  • In store , Most Nike stores except Nike Clearance stores for all returns
  • By mail , Ship items back for online orders

Step by step

  1. Gather your item(s) and proof of purchase.
  2. Return in-store at Nike stores or ship your item back.

Categories with their own return window

Category Window Note
Defective or flawed items (after 60 days) Not specified May be covered under warranty; see warranty info
Nike x LEGO brick sets with missing/damaged parts Not specified Request replacement pieces from LEGO directly
Hyperice items Not specified Contact Hyperice directly even within 60 days if defective

What you cannot return

  • Custom Jersey By You soccer jerseys , Non-returnable product type
  • Nike x LEGO brick sets (opened/unsealed) , Must be sealed and unopened to return
  • Items from Nike Clearance stores , Final sale; cannot be returned or exchanged

Exchanges

Exchange within 60 days at most Nike stores or by mail for online orders. Same restrictions apply.

Damaged or defective items

Within 60 days: standard return process. After 60 days: check warranty info. Contact Hyperice/LEGO directly for their products.

Warranty

Defective/flawed items after 60 days may be covered; see warranty information page

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days You can return or exchange within 60 days of an online order delivery or Nike store purchase
Exchange window days You can return or exchange within 60 days of an online order delivery or Nike store purchase
Free return shipping Returns are free for Nike Members.
Receipt required Proof of purchase is required to return.
Original packaging required Nike x LEGO® brick sets must be sealed and unopened to return.
In store return for online Nike Members and guests can return or exchange online orders at most Nike stores (except Nike Clearance stores) or ship their item(s) back to us.
Trial period days We give you 60 days to try out your Nike purchase to make sure it works for you.

Return policies for similar stores

Checked against the retailer's published policy. Last verified: August 18, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.