Columbia Sportswear

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
Not specified
Receipt required
Conditional
In store return for online orders
Yes
Refund processing time
7-10 business days
Restocking fee
Not specified

Columbia Sportswear allows returns within 60 days of purchase. Items must be unworn with original tags attached and in original packaging. You can return items by carrier drop off at UPS or in person at a Columbia store.

How returns work

You have two return routes. For mail returns, you enter your order information online, print a return label, pack your items, and ship the package to UPS. Alternatively, you can return items in person at a Columbia store by bringing your Order Confirmation email.

Exclusions and restrictions

Worn items and footwear without the original box are not returnable. Items must have original tags attached and be in new condition to qualify for return.

Refunds

Refunds are issued as a credit to your original financial institution. Processing takes 7 to 10 business days after the return is received.

Frequently asked questions

How long do I have to return something to Columbia Sportswear?

You have 60 days from purchase to return items. The item must still be unworn with original tags attached and in original packaging.

Can I return an online order to a Columbia store?

Yes. You can return online orders in person at a Columbia Sportswear store. Bring your Order Confirmation email with you.

Do I need my receipt to return items?

Receipt requirements are conditional. The retailer does not publish specific details about when a receipt is or is not required.

How do I return something by mail?

Enter your order information on the Columbia website, print your return label, pack your items, and drop the package at a UPS location. Refunds are processed 7 to 10 business days after receipt.

Can I exchange an item for a different size or color?

Direct exchanges are not available. You must return the item for a refund and then place a new order for the replacement item.

Why can't I return shoes without the original box?

Footwear must be returned in its original box and in new condition. Items without the original box do not meet the return requirements.

How will I receive my refund?

Your refund is issued as a credit back to your original financial institution. Allow 7 to 10 business days for the credit to appear.

How you can return an item

  • Carrier drop off , UPS dropoff location
  • In store , Columbia store with Order Confirmation email

Step by step

  1. Enter your order information.
  2. Print the return label.
  3. Pack up your items.
  4. Ship the package to UPS.

What you cannot return

  • worn items , must be unworn with tags attached
  • footwear without original box , footwear must be in original box in new condition

Exchanges

Direct exchanges not available; return for refund then place new order.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Purchases may be returned within 60 days of purchase date.
Receipt required When returning items to a Columbia store, please present your Order Confirmation email.
Original packaging required in original condition; unworn with tags attached and for footwear with the original box in new condition
Refund method We will then send the credit back to your financial institution within 7-10 business days.
Refund processing days We will then send the credit back to your financial institution within 7-10 business days.
In store return for online When returning items to a Columbia store, please present your Order Confirmation email.

Return policies for similar stores

Store Return window
Academy Sports + Outdoors return policy 60 days
Athleta return policy 30 days
Callawaygolf return policy 30 days
Nike return policy 60 days
Reebok return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.