Outdoor Voices allows you to return most items within 30 days of purchase by mail. You must return items unworn, undamaged, and unwashed with original tags attached, and you need your receipt.
How returns work
You can return items by mail. The retailer does not publish information about in-store returns or other return methods on its policy page.
Exclusions and restrictions
Final sale items cannot be returned. Items that have been worn, damaged, or washed are also not returnable, even if they still have original tags.
Refunds
Refunds are issued to your original form of payment. The retailer does not state how long refunds take to process after the return is received.
Frequently asked questions
How long do I have to return an item?
You have 30 days from the date of purchase to submit your return.
Do I need my receipt to return something?
Yes, you must have proof of purchase to return an item.
Is return shipping free?
No. When you return by mail, the shipping fee is deducted from your refund.
Can I return items that have been washed?
No. Items must be unworn, undamaged, and unwashed with original tags still attached in order to be returned.
What about final sale items?
Final sale items cannot be returned under any circumstances.
How will I get my refund?
Your refund will be issued to your original form of payment.
Can I exchange items instead of returning them?
Outdoor Voices allows exchanges within 30 days of purchase under the same conditions as returns. The retailer does not provide additional details about the exchange process.