Hoover allows you to return most items within 30 days of purchase. Returns are shipped free, and your refund goes back to your original payment method.
How returns work
Hoover does not state the specific return routes (such as mail, in-store drop-off, or return label options) on its published policy page. You should contact Hoover directly to learn how to initiate a return.
Exclusions and restrictions
Hoover does not publish a list of excluded or restricted items on its stated return policy.
Refunds
Refunds are issued to your original payment method. Processing takes 4 to 6 weeks, depending on your payment method and your financial institution's practices.
Frequently asked questions
How long do I have to return an item to Hoover?
You have 30 days from purchase to return an item.
Do I have to pay for return shipping?
No. Hoover offers free return shipping on eligible returns.
How will I get my refund?
Your refund will be issued to the original payment method you used for the purchase.
How long does it take to receive my refund?
Refunds take 4 to 6 weeks to process. The exact timing depends on your payment method and your financial institution's practices.
Can I return a gift?
Yes. Gift returns are processed the same way as other returns. The refund goes to the original payment method used at purchase, and takes 4 to 6 weeks depending on the payment method and financial institution.
What if my Hoover product is defective?
Hoover provides warranty service for issues with its products. You should contact Hoover about warranty coverage rather than using the standard return process.
Are there items I cannot return?
Hoover does not publish a list of excluded items on its return policy page.