Honeylove

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
No
Refund processing time
Not specified
Restocking fee
Not specified

Honeylove allows returns within 30 days of purchase. Return shipping costs $20 USD, which is deducted from your refund. Items must be unworn, in original condition, and include hangtags and liners.

How returns work

You can return items by carrier drop-off at a shipping partner location, by scheduling a pickup, or by mail for international or military returns. To start a return, click the return link on Honeylove.com and follow the prompts with your ZIP code and order number ready. You will receive a prepaid return shipping label via email. Attach the label to your package and drop it off or schedule a pickup.

Exclusions and restrictions

The following items are not returnable: gift cards, the Intimates bag, package protection, items marked Final Sale at purchase, and items not purchased on Honeylove.com. Items must also be unworn and free from damage or scents. Damaged items may be refused.

Refunds

Refunds are issued to your original payment method. The $20 return shipping fee is deducted from your refund amount.

Frequently asked questions

How long do I have to return my order?

You have 30 days from your purchase date to return items to Honeylove.

Is return shipping free?

No. Return shipping costs $20 USD, which will be deducted from your refund.

Do I need my receipt to return an item?

You should include your original order packing slip in your return package. If you do not have it, Honeylove does not state whether your return will be accepted.

Can I return items to a Honeylove store?

No. Honeylove does not accept in-store returns for online orders. You must use the mail or carrier drop-off options.

What condition must items be in to return them?

Items must be unworn and in original condition with hangtags and liners intact. Items must also be free from damage or scents.

Can I exchange items instead of returning them?

Yes. You can exchange items for a different size, style, or color within 30 days and receive a $10 bonus credit toward your new order.

Are gift card purchases returnable?

No. Gift cards are not returnable. However, other gifts may be returnable if they meet the standard return conditions.

How you can return an item

  • Carrier drop off , Drop off at shipping partner location after receiving prepaid label
  • Pickup , Schedule a pickup after receiving prepaid return shipping label
  • By mail , Mail to Honeylove Returns address for international or military returns

Step by step

  1. Click the link to start a US return and follow the prompts.
  2. Have your ZIP code and order number ready.
  3. Ensure all items are in original condition with hangtags and liners intact.
  4. Receive a pre-paid return shipping label via email.
  5. Attach the label to your return package.
  6. Drop off at a shipping partner location or schedule a pickup.

What you cannot return

  • Gift cards , Non-returnable category
  • Intimates bag , Non-returnable category
  • Package protection , Non-returnable category
  • Final Sale items , Marked as Final Sale at purchase
  • Items not purchased on Honeylove.com , Not purchased from official website

Returning without a receipt

Original order packing slip should be included in return package

Exchanges

Exchange for different size, style, or color with $10 bonus credit toward new order

Damaged or defective items

Items must be unworn and free from damage or scents; damaged items may be refused

Gift returns

Gift cards are non-returnable; other gifts may be returnable if conditions met

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days You have 30 days to return your purchase for a refund to your original payment method.
Exchange window days Eligible returns are free within 30 days of delivery.
Free return shipping Outbound shipping fees are non-refundable, and a $20 USD return fee will be deducted from your refund amount.
Return shipping fee a $20 USD return fee will be deducted from your refund amount
Receipt required Please include the original order packing slip in your return package.
Original packaging required Items must be returned in their original packaging, with attached tags and liners, and be free from any damage or scents.
Refund method You have 30 days to return your purchase for a refund to your original payment method.
In store return for online Items not purchased on Honeylove.com (For purchases made through a retail store, please return to the original place of purchase)

Return policies for similar stores

Store Return window
Adore Me return policy 30 days
Agent Provocateur return policy 28 days
Andie return policy 14 days
Aspiga return policy 14 days
Bombas return policy 30 days
Boux Avenue Limited return policy 28 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.