Galls

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
90 days
Free return shipping
No
Receipt required
No
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

Galls allows you to return most items within 90 days of purchase. You do not need a receipt; an order number, email address, or zip code is sufficient to start a return. Items must be returned in original packaging.

How returns work

You can return items by mail or by dropping them off at a FedEx location. To initiate a return, visit the Galls Returns Center and enter your order number, email address, or zip code to find your order. Select the items you wish to return, choose your reason, and submit your return request. You will then either receive a barcode to show at FedEx or a return label to print at home.

Exclusions and restrictions

Special order and embellished items cannot be returned if they were altered, decorated, engraved, customized, or otherwise embellished at your request. Galls does not publish a broader list of non-returnable categories.

Refunds

Refunds are issued to your original payment method. The cost of return shipping is deducted from your refund amount. The retailer does not publish a specific timeframe for when the refund will appear in your account.

Frequently asked questions

Can I return items to a Galls store if I ordered online?

Yes. You can return online orders to a Galls store location in addition to returning by mail or FedEx drop-off.

How long do I have to return something?

You have 90 days from purchase to return items to Galls.

Do I need a receipt to return something?

No. You do not need a receipt. Galls will accept your return if you provide your order number, email address, or zip code.

Will I be charged for return shipping?

Yes. Return shipping costs are deducted from your refund. Galls does not offer free return shipping.

Can I exchange items instead of returning them?

Yes. Galls offers exchanges within 90 days. Items must be unworn, in new condition, and in original packaging. You are responsible for paying return shipping on the exchange.

Can I return customized or embellished items?

No. Items that have been altered, decorated, engraved, customized, or otherwise embellished at your request cannot be returned.

How will I get my refund?

Your refund will be issued to your original payment method. The return shipping fee will be deducted from the refund amount.

How you can return an item

  • Carrier drop off , FedEx location with barcode
  • By mail , Print return label at home

Step by step

  1. Go to the Returns Center.
  2. Enter your Order Number, Email Address or Zip Code and find your order.
  3. Select the items you wish to return.
  4. Choose the reason for your return and provide additional details.
  5. Click Done after providing details.
  6. Select all items and click Next.
  7. Opt to return to original payment method.
  8. Submit your return.
  9. Show barcode at FedEx or print return label.

What you cannot return

  • special order or embellished items , altered, decorated, engraved, customized, or otherwise embellished at customer request

How your refund comes back

You paid with Refund comes back as
original payment method refund to original payment method

Returning without a receipt

Order number, email address or zip code sufficient

Exchanges

90-day window; items must be unworn, new condition, original packaging; customer pays return shipping

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days we offer a 90-day return policy
Exchange window days The exchange is being attempted outside of the 90-day return window.
Free return shipping the cost of the return shipping will be deducted from your refund amount
Return shipping fee the cost of the return shipping will be deducted from your refund amount
Receipt required Enter the Order Number for the items you're returning, along with your Email Address or Zip Code
Original packaging required items must be unworn, in new condition, and in the original packaging, which includes all tags, instructions, and other materials
Refund method We will issue refunds directly to the original payment method used, once we receive your return
In store return for online You can then show the barcode at your nearest FedEx location or print out the return label at home

Return policies for similar stores

Store Return window
Academy Sports + Outdoors return policy 60 days
Athleta return policy 30 days
Callawaygolf return policy 30 days
Columbia Sportswear return policy 60 days
Nike return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.