Cellucor allows returns within 30 days of purchase. You must contact the Results Team to initiate a return, and items must be in original packaging. Return shipping is not free.
How returns work
To return an item, contact Cellucor's Results Team to express your concern or initiate the return process. Once approved, mail the product to Nutrabolt, 332 Grace Ln, Austin, TX 78746. Cellucor will review and approve your return before processing it further.
Exclusions and restrictions
Worn or washed apparel cannot be returned. Purchases made through third-party retailers are handled on a case-by-case basis and do not come with prepaid return labels. The retailer does not publish a comprehensive list of other excluded items.
Refunds
Cellucor processes refunds or store credit within 3 to 5 business days after your return is received and approved. You may choose to receive a refund or exchange the product for another item.
Frequently asked questions
What is Cellucor's return window?
You have 30 days from purchase to return an item. Contact the Results Team to start the process.
Do I have to pay for return shipping?
Yes. Cellucor does not provide free return shipping. You are responsible for the cost to mail your item to their address in Austin, Texas.
Can I return apparel that I have worn?
No. Apparel must be unworn and unwashed to be eligible for return. All items must also be in original packaging.
Do I need a receipt to return items?
For purchases made through third-party retailers, you must provide a receipt or proof of purchase. For items purchased directly from Cellucor.com, the receipt requirement is not specified in the published policy.
How long does it take to get my refund?
Cellucor processes refunds or store credit within 3 to 5 business days after your return is approved.
Can I exchange an item instead of returning it?
Yes. Product exchanges are available. After your return is received, contact the Results Team to request an exchange, and they will arrange it or provide you with a refund or credit.
What if I bought the item from another retailer?
Third-party retailer purchases are handled on a case-by-case basis. These returns do not come with prepaid return labels, and you will need to provide proof of purchase.