Calendars.com allows returns within 60 days of purchase, with refunds issued to your original payment method. Items must be in original packaging and show no signs of use. Return shipping is not free.
How returns work
You can return items by mail to the specified Austin, Texas address or in person at Go! Calendars and Go! Games store locations for those products. For damaged or incorrect items, contact Customer Service first. Pack your return carefully, include your order ID, and use trackable shipping to ensure safe arrival.
Exclusions and restrictions
Items that have been written in, creased, or folded cannot be returned as they show signs of usage. Items must be in original packaging to qualify for return. Returns are not accepted after 60 days. In-store purchases of Go! Calendars and Go! Games are subject to different rules based on receipt status and purchase date, which the retailer does not detail on its policy page.
Refunds
Refunds are issued to your original payment method within 5 business days. During December and January, refunds may take 7 to 10 business days. In-store refunds exceeding $200 are issued by check from the home office.
Frequently asked questions
How long do I have to return something?
You have 60 days from purchase to return your item. After 60 days, returns are not accepted.
Do I have to pay for return shipping?
Yes. Calendars.com does not provide free return shipping. You are responsible for the cost of mailing your return to the Austin, Texas address. Use trackable shipping to confirm delivery.
Can I return items to a store?
In-store returns are available only at Go! Calendars and Go! Games locations. Online orders for other products must be returned by mail.
What condition must my item be in to return it?
Your item must be in original packaging and show no signs of use. Items that have been written in, creased, or folded cannot be returned. The retailer requires careful packing during return to prevent damage in transit.
How long does it take to get my refund?
Refunds typically process within 5 business days. During December and January, allow 7 to 10 business days. Refunds are issued to your original payment method, except for in-store refunds over $200, which are sent by check from the home office.
Can I exchange an item instead of returning it?
Yes. You can exchange items within 60 days for an item of equal or lesser value. In-store exchanges at Go! Calendars and Go! Games locations are subject to receipt and purchase date rules.
What do I need to include when I mail my return?
Include a note with your order ID in the package. Mail your return to the specified Austin, Texas address using trackable shipping to confirm it arrives safely.