Beyond Yoga allows returns within 30 days of purchase. You must have your receipt and the item must be in returnable condition, with care tags and labels intact. Final sale items and non-Beyond Yoga products cannot be returned.
How returns work
You can return items by mail or carrier drop off. To start, click the return link and follow the steps in the portal to select your item and reason for return. You can choose to exchange the item, receive a refund, or shop for something new. Download your prepaid return label or QR code and drop your package at your local post office for domestic returns. For international returns, you select your carrier of choice.
Exclusions and restrictions
Final sale items marked by the retailer are not returnable. Items with removed care tags or labels are also excluded from returns. Non-Beyond Yoga items and third-party products cannot be returned. Full-price items have a separate 14-day window for price adjustments only, not full returns.
Refunds
Refunds are issued to your original form of payment or, if the purchase was made with a gift card, back to that gift card. The retailer does not state how long refunds take to appear.
Frequently asked questions
Do I need a receipt to return items?
Yes, you need your receipt to process a return. If you received the item as a gift and do not have the order number, contact Beyond Yoga customer care for assistance.
Is return shipping free?
For domestic returns, Beyond Yoga provides a prepaid return label at no cost to you. For international returns, you choose your own carrier, and the retailer does not state whether return shipping is free.
Can I return online orders in a store?
No, Beyond Yoga does not accept returns of online orders in physical stores. You must return items by mail or carrier drop off.
What if the care tag is missing or has been removed?
Items with removed care tags or labels cannot be returned. You must keep all tags and labels intact for the return to be accepted.
Can I exchange items instead of getting a refund?
Yes, exchanges are available within the same 30-day return window. When you initiate your return, you can choose to exchange the item for something else.
How long do I have to return full-price items?
Full-price items have a 14-day window, but this applies to price adjustments only, not full returns. Standard 30-day returns apply to other items.
What payment methods can I use for a return?
If you paid with a credit card or other payment method, your refund goes back to that original form of payment. If you purchased with a gift card, the refund is issued back to the gift card.