BlueSkyVitamin.com allows returns within 30 days of purchase for most items. You must contact customer support to authorize your return before shipping. Return shipping is not free, but the retailer provides low cost shipping labels that are deducted from your refund.
How returns work
To return an item, you must first contact customer support to get authorization. After packing your items, you will print a return shipping label provided by the retailer. You then drop off your package at a USPS mailbox or USPS location within 3 days.
Exclusions and restrictions
Several categories cannot be returned. Products requiring ice packs, cosmetics, and special order products are final sale items. Additionally, opened products cannot be returned, they must be unopened. If you receive a damaged, defective, or incorrect item, contact the retailer immediately, as they may request photos and handle the correction at no cost to you.
Refunds
Refunds are issued to your original payment method. The cost of the return shipping label is deducted from your refund amount.
Frequently asked questions
How long do I have to return something?
You have 30 days from purchase to return most items. You must contact customer support to authorize your return within this window.
Do I have to pay for return shipping?
Yes, return shipping is not free. The retailer provides low cost shipping labels, and the cost is deducted from your refund.
Can I return opened products?
No. Products must be unopened to be eligible for return.
What items cannot be returned?
Products requiring ice packs, cosmetics, and special order products are final sale and cannot be returned. Opened products are also not returnable.
How do I return an item by mail?
Contact customer support for return authorization, then pack your items and print your return shipping label. Drop off your package at a USPS mailbox or USPS location within 3 days.
Can I exchange an item instead of returning it?
Yes, unopened products can be exchanged within 30 days. You must contact customer support to process the exchange.
What if my item arrived damaged or wrong?
Contact the retailer immediately. They may request photos of the damage or error. If you received an incorrect item, the retailer will correct it at no cost to you.