Blueair Air Purifiers allows you to return eligible items within 30 days of purchase for a refund. You must initiate your return through the return portal and ship the item using the pre-paid return label Blueair provides at no cost to you.
How returns work
To return an item, visit the return portal link to initiate your return. Once you have done so, use the pre-paid return label provided by Blueair to ship your item back by mail. You pay nothing for return shipping.
Exclusions and restrictions
Opened or used filters cannot be returned due to hygiene and safety concerns. The same restriction applies to used pre-filters and any filters or pre-filters that have been removed from their plastic wrap. The retailer does not publish other exclusions or restrictions beyond these filter-related items.
Refunds
Refunds are issued to your original payment method. The retailer does not specify how many business days the refund takes to appear in your account.
Frequently asked questions
How long do I have to return a Blueair air purifier?
You have 30 days from purchase to return an eligible item. You must initiate the return through Blueair's return portal within this window.
Do I have to pay for return shipping?
No. Blueair provides a pre-paid return label for your shipment, so return shipping is free.
Can I return a filter I opened?
No. Opened or used filters cannot be returned due to hygiene and safety concerns. Filters that have been removed from their plastic wrap are also non-returnable for the same reason.
How do I start a return?
Visit the return portal link provided by Blueair to initiate your return. You will then receive a pre-paid return label to ship your item back by mail.
How will I receive my refund?
Your refund will be issued to the original payment method you used for your purchase. Blueair does not specify the number of days required for the refund to process.
Is the 30-day return policy the same as the warranty?
No. The 30-day return policy is separate from Blueair's manufacturer warranty, which continues to cover your air purifier beyond the 30-day period.