Blendtec

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
up to 28 days
Restocking fee
Not specified

Blendtec allows returns within 30 days of delivery when you initiate the process by calling customer service. You must obtain a Return Authorization Number and ship the item back at your own expense in its original packaging.

How returns work

To return an item, call Blendtec customer service at 1-800-748-5400 with your item's serial number. A representative will verify your return, provide instructions, and issue you a Return Authorization Number. You then ship the item according to those instructions. Your return must arrive within 45 days of the original delivery date.

Exclusions and restrictions

Blendtec does not accept returns on used, custom, obsolete, discontinued, or new unopened items from retail and commercial distributors. Items that are defective or damaged after the 30-day return window are handled under warranty instead, which may include repair or replacement rather than refund.

Refunds

Refunds are issued to your original payment method in the same form you used to purchase. Blendtec does not publish a specific timeline, but states that refunds take up to 28 days to process after your return is received.

Frequently asked questions

How long do I have to return something?

You have 30 days from delivery to initiate a return by calling customer service. Your return shipment must arrive within 45 days of delivery.

Do I have to pay for return shipping?

Yes. Blendtec does not cover return shipping costs. You pay to ship the item back.

Do I need a receipt to return my item?

A receipt is required as proof of purchase if you are returning a defective item within 30 days and purchased from a retail or commercial distributor. Blendtec does not specify receipt requirements for non-defective returns.

What condition must the item be in to return it?

The item must be in its original packaging. Blendtec does not accept returns on items that have been used.

What if my item stops working after 30 days?

Items with defects after 30 days are covered under Blendtec's warranty program rather than the standard return policy. Contact customer service to discuss repair or replacement options.

How long does a refund take?

Refunds are processed to your original payment method and can take up to 28 days.

Can I return a discontinued or custom item?

No. Blendtec does not accept returns on discontinued, custom, or obsolete items from retail and commercial distributors.

How you can return an item

  • By mail , return authorization required; must arrive within 45 days of delivery

Step by step

  1. Call Blendtec customer service at 1-800-748-5400 with your item's serial number.
  2. Have a representative verify and authorize your return and provide return instructions.
  3. Obtain your Return Authorization Number (RAN) from the representative.
  4. Follow the instructions provided to ship the item with the RAN included.

Categories with their own return window

Category Window Note
defective items (after 30 days) Not specified covered under warranty instead of standard return policy

What you cannot return

  • used items (retail/commercial) , policy restriction for distributors
  • custom items (retail/commercial) , policy restriction for distributors
  • obsolete items (retail/commercial) , policy restriction for distributors
  • discontinued items (retail/commercial) , policy restriction for distributors
  • new unopened items (retail/commercial) , policy restriction for distributors

How your refund comes back

You paid with Refund comes back as
original payment method same form as purchase

Returning without a receipt

proof of purchase required for defective items from retail/commercial distributors within 30 days

Damaged or defective items

within 30 days covered by return policy; after 30 days covered by warranty with repair or replacement

Warranty

items not returned within 30 days handled under warranty; contact customer service for options

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days you may initiate a return for a full refund of an item within 30 days of the item being delivered
Free return shipping we will not cover return shipping costs
Return shipping fee we will not cover return shipping costs
Receipt required Defective returns to your facility within thirty days of purchase will require customer proof of purchase in order to receive credit from Blendtec
Original packaging required You must return the item with all original materials included in the shipment; failure to provide all materials included in the shipment will cause a delay in or a refusal of your refund request
Refund method We will issue your refund in the form of payment you used to make your purchase
Refund processing days you can expect to receive your refund within 4 weeks of shipping your item to Blendtec

Return policies for similar stores

Store Return window
Breville return policy 30 days
Cuisinart return policy 30 days
Dyson US return policy 30 days
Hoover return policy 30 days
KitchenAid return policy 30 days
Whirlpool USA return policy 15 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.