Beachsissi_Swimsuits allows returns within 15 days of delivery. You do not need a receipt; your order number is sufficient. Items must be unwashed, unworn, and in original packaging with tags and hygiene sticker intact.
How returns work
Returns are processed by mail only. Contact customer service by email with your order number and any questions or product pictures if needed. You will receive a return address and shipping instructions via email. Ship your items with a trackable tracking number and include the original tags and hygiene sticker.
Exclusions and restrictions
Worn, torn, snagged, stained, or altered items cannot be returned. Loose threads, color differences, and sizing issues are not considered defective under the damaged goods policy. For items that are defective, damaged, or wrong sized, you must contact customer service within 7 days of delivery.
Refunds
Refunds are issued to your original payment method. Credit card refunds take 3 to 5 business days to appear in your account. PayPal refunds are transferred immediately. For defective or damaged items verified within 7 days, return shipping is free. For other returns, you are responsible for return shipping costs.
Frequently asked questions
How long do I have to return my swimsuit?
You have 15 days from delivery to request a return. For items that are defective or damaged, you must contact customer service within 7 days of delivery to qualify for free return shipping and a full refund or replacement after verification.
Do I need a receipt to return my order?
No receipt is required. You only need your order number to initiate a return request.
Is return shipping free?
Return shipping is free only for items that are defective, damaged, or wrong sized, provided you contact customer service within 7 days and the damage is verified. For all other returns, you are responsible for paying return shipping costs.
What condition must items be in to return them?
Items must be unwashed, unworn, and have original tags and hygiene sticker attached. Items that are worn, torn, snagged, stained, or altered cannot be returned.
How fast will I receive my refund?
Refund timing depends on your payment method. Credit card refunds are reimbursed to your original account within 3 to 5 business days. PayPal refunds are transferred immediately to your account.
Can I exchange my swimsuit instead of returning it for a refund?
Yes. You may contact customer service within 15 days from delivery to request a free exchange for defective items that are verified within 7 days.
What is not considered defective?
Loose threads, color differences, and sizing issues are not considered defective under this policy. Only items with actual damage, manufacturing defects, or incorrect sizes qualify as defective.