Batteries Plus Bulbs

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
14 days
Free return shipping
No
Receipt required
Yes
In store return for online orders
Yes
Refund processing time
10 days for check purchases
Restocking fee
Not specified

Batteries Plus Bulbs allows you to return most purchases within 14 days of purchase or delivery. You must provide your original receipt and return the product unused and in saleable condition. You can return items in store, by mail, or by phone.

How returns work

You have three options to initiate a return. You can return items at any Batteries Plus Bulbs retail location, ship your order back to the warehouse (which must arrive within 45 days of delivery), or call to request a return or receive shipping instructions. Online orders may also be returned in store.

Exclusions and restrictions

Tech Center Rebuilds and generators are not returnable. Used products or items that are not in saleable condition are also excluded from returns. Defective or damaged products are handled separately under the retailer's Warranty Policy, not the standard return policy.

Refunds

Refund method depends on how you paid. Credit card purchases are credited back to your original card. Cash purchases under $20 receive in-store cash refunds. Purchases over $20 paid by cash or check receive a mailed check, which is subject to a 10-day processing time.

Frequently asked questions

How many days do I have to return something to Batteries Plus Bulbs?

You must request your return within 14 days of purchase or delivery. If you are returning by mail, your package must arrive at the warehouse within 45 days of delivery.

Do I need my receipt to return an item?

Yes. You must provide proof of purchase or your original receipt to process a return.

Can I return an online order in a store?

Yes. Online orders can be returned at any Batteries Plus Bulbs retail location.

Who pays for return shipping?

The customer pays the freight cost for mail returns. You can contact Batteries Plus Bulbs by phone to get shipping instructions.

How long does it take to get my refund?

Credit card refunds are credited back to your original card. If you paid by cash or check for a purchase over $20, you will receive a mailed check, which is subject to a 10-day processing time.

What condition must the product be in to return it?

The product must be unused and in saleable condition. Used or non-saleable products cannot be returned.

Are generators returnable?

No. Generators and Tech Center Rebuilds are not returnable according to Batteries Plus Bulbs policy.

How you can return an item

  • In store , Return at Batteries Plus retail location
  • By mail , Ship back; must arrive within 45 days of delivery
  • Phone , Call to initiate return or get shipping instructions

Step by step

  1. Request return within 14 days of purchase or delivery.
  2. Provide proof of purchase or original receipt.
  3. Ensure product is unused and in saleable condition.
  4. Return at a retail store or ship to warehouse within 45 days of delivery.

What you cannot return

  • Tech Center Rebuilds , Policy excludes this category
  • Generators , Policy excludes this category
  • Used or non-saleable products , Must be unused and in saleable condition

How your refund comes back

You paid with Refund comes back as
credit card credited back to original card
cash (under $20) in-store cash
purchase over $20 check mailed to home
check refund subject to 10-day wait

Damaged or defective items

Defective products covered under separate Warranty Policy

Warranty

Defective products handled separately under Warranty Policy, not standard return policy

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days A return request must occur within 14 days of purchase, or delivery if we shipped the product directly to you.
Free return shipping Freight expense is not refundable.
Return shipping fee Freight expense is not refundable.
Receipt required Product returns require a proof of purchase or original receipt.
Refund method Refunds for purchases made by credit card will be credited back to the card used to make the purchase. Cash refunds for purchases under $20 may be received at a Batteries Plus® retail store only, and for return requests in amounts over $20 may be in the form of a check mailed to customer's home address.
Refund processing days Refunds for purchases made by check require a ten (10) day waiting period from date of purchase.
In store return for online either of which may be processed at a Batteries Plus® retail store, or by calling 800-677-8278.

Return policies for similar stores

Store Return window
Parachute return policy 60 days
Afloral return policy 30 days
Best Choice Products return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.