Afloral allows returns within 30 days of purchase by mail. You must have your receipt and return items in their original packaging to be eligible for a refund.
How returns work
You can return items by mail. For orders shipped to the Continental United States, Afloral provides return labels. You should contact customer support if you have questions about the return process.
Exclusions and restrictions
Clearance items are final sale and cannot be returned. Afloral does not publish a broader list of excluded product categories beyond clearance merchandise.
Refunds
Refunds are processed within 7 to 14 days after your return is received. The money will be credited back to your original payment method.
Frequently asked questions
How long do I have to return something to Afloral?
You have 30 days from the date of purchase to return items. Items must be in their original packaging and you must have your receipt.
Do I have to pay for return shipping?
If your order was shipped to the Continental United States, Afloral provides a return label at no charge. The retailer does not state whether return shipping is free for orders outside the Continental US.
Do I need my receipt to return an item?
Yes, you must have your receipt to process a return at Afloral.
Can I return clearance items?
No. Clearance items are marked as final sale and cannot be returned.
How long does it take to get my refund?
Refunds are processed within 7 to 14 days after your return arrives. The money is credited to your original payment method.
Do items need to be in original packaging?
Yes, items must be in their original packaging to be eligible for return.
Can I return items in person at a store?
Afloral's published policy only mentions mail returns. The retailer does not state whether in-person returns are available.