Best Choice Products

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
Not specified
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
up to 1 week
Restocking fee
Not specified

Best Choice Products allows you to return most items within 60 days of purchase. You may request a full refund, store credit, or a replacement. Returns must be shipped to the company's returns center with original packaging and accessories included.

How returns work

You start the return process by visiting Best Choice Products' returns center online. From there, you ship your item with its original accessories and packaging. The company tracks your shipment and sends email updates throughout the process. Allow up to one week after the item is delivered to the returns center for processing and verification.

Exclusions and restrictions

Best Choice Products does not accept returns on products not originally purchased from them, items missing original accessories or packaging, products that appear tampered with or altered, or mismatched items. Returns must arrive at the returns center within 14 days of receiving return approval, or they will not be accepted. If your product does not qualify for a standard return, the warranty and product support team may be able to help.

Refunds

You may choose a full refund, store credit, or a replacement product in lieu of a refund. Refunds are processed and verified within up to one week after your return arrives at the returns center.

Frequently asked questions

How long do I have to return something to Best Choice Products?

You have 60 days from purchase to initiate a return. However, the returns center must receive your item within 14 days after your return is approved, or it will not be accepted.

Do I have to return the original box and accessories?

Yes. Your return must include original packaging and all original accessories. Items missing these elements will not be accepted.

How long does it take to get my refund?

Refunds are processed and verified within up to one week after your return arrives at the returns center. The time may vary depending on the verification process.

Can I exchange an item instead of getting a refund?

Yes. You can request a replacement product as an alternative to a refund or store credit, as long as you are within the 60-day return window.

What if my product is defective or damaged?

If your product does not qualify for the standard return process, Best Choice Products' warranty and product support team is available to assist you.

Do I have to pay to ship my return?

Best Choice Products does not state whether return shipping is free or paid. You will need to contact the company's returns center for shipping cost information.

Can I return items I bought from another store?

No. Best Choice Products only accepts returns on products that were originally purchased directly from them.

How you can return an item

  • By mail , returns center initiates process; delivery tracked with email updates

Step by step

  1. Visit the returns center to start the return process.
  2. Ship the return with original accessories and packaging.
  3. Allow up to one week after delivery for processing and verification.

What you cannot return

  • products not purchased from Best Choice Products , not originally purchased from retailer
  • products without original accessories , missing box, manuals, parts, or other original items
  • tampered or altered products , appears tampered with or altered
  • mismatched products , does not match originally purchased product
  • returns received outside window , received more than 14 days after return approval

Exchanges

Replacement available as alternative to refund or store credit within 60-day window.

Damaged or defective items

Warranty and product support team available for products not qualifying for standard returns.

Warranty

Warranty available for products not qualifying for standard returns.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days You have up to 60 days to return your item for a full refund, store credit, or replacement.
Exchange window days You have up to 60 days to return your item for a full refund, store credit, or replacement.
Original packaging required Any product that is returned without all the original accessories, including the box, manuals, parts, and all other items originally included with the product.
Refund method You have up to 60 days to return your item for a full refund, store credit, or replacement.
Refund processing days Once your return is delivered, please allow up to 1 week for us to process and verify the contents of the package.

Return policies for similar stores

Store Return window
Parachute return policy 60 days
Afloral return policy 30 days
Batteries Plus Bulbs return policy 14 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.