100 Thieves allows returns within 21 days of purchase for most items in their Foundations Collection. Returns require the product to be unused, unwashed, and unaltered, and you must pay an $8 processing fee per return set to ship items back.
How returns work
To return an item, visit 100t.happyreturns.com and follow the instructions. You will need to provide your order number and shipping ZIP code. The site will then provide you with a shipping label to use for your return.
Exclusions and restrictions
Only products from the Foundations Collection qualify for return. Items that are used, washed, or altered cannot be returned. Products must have hang tags attached and be folded in the original clear garment bag. 100 Thieves does not accept returns from outside the United States. Exchanges are not available for any products.
Refunds
Refunds are issued as store credit, a gift card, or a refund to your original payment method. For damaged or defective items, contact [email protected] for case-by-case evaluation. The refund amount includes shipping costs. 100 Thieves determines whether you receive store credit or a replacement at its discretion.
Frequently asked questions
How long do I have to return items to 100 Thieves?
You have 21 days from purchase to return eligible items. Items must meet the return criteria, including being unused, unwashed, unaltered, with hang tags attached, and folded in the original clear garment bag.
Do I need a receipt to return items?
You do not need a physical receipt. Instead, provide your order number and shipping ZIP code when you initiate the return through 100t.happyreturns.com.
How much does it cost to return an item?
Returns cost $8 as a processing fee per return set. You are responsible for this fee when you ship your item back using the provided label.
What items cannot be returned to 100 Thieves?
Products outside the Foundations Collection are not returnable. Items that have been used, washed, or altered cannot be returned. Products without hang tags or not folded in the original clear garment bag are also ineligible. 100 Thieves does not accept returns from addresses outside the United States.
Can I exchange items instead of returning them?
No, 100 Thieves does not offer exchanges for any products. If you need a different size or style, you must return the original item and purchase a new one separately.
How will I receive my refund?
Refunds are typically issued as store credit or a gift card. If an item is damaged or defective, you may be eligible for a refund to your original payment method, but this is determined by 100 Thieves on a case-by-case basis.
What should I do if my item arrives damaged or defective?
Contact [email protected] with details about the damage or defect. 100 Thieves will evaluate your case individually and may offer a refund that includes shipping, store credit, or a replacement at its discretion.