GH NUTRITION allows returns within 30 days of purchase. You must initiate the return through their website and prepay shipping costs. Items must be less than 20% used to qualify for a refund.
How returns work
You can return items by mail. Start the return process through the GH NUTRITION website, where you will receive a return product authorization number (RPA#). Pack your items securely with the RPA# marked on or inside the box, prepay the return shipping charges, and send the package to the address provided. Keep your return tracking number to confirm that the retailer receives your package. Exchanges are also available through the same process.
Exclusions and restrictions
Items that have been used more than 20% are not returnable. For apparel, items must be unworn, unwashed, have all labels and tags attached, and be in original undamaged packaging to qualify for return within the 30 day window.
Refunds
Refunds are issued as a credit to your original credit card. The retailer processes refunds within 7 business days of receiving your return.
Frequently asked questions
How long do I have to return an item?
You have 30 days from purchase to return your item. The 30 day window applies to most products, including apparel.
Do I have to pay for return shipping?
Yes. You must prepay return shipping charges when you send your package back to GH NUTRITION. Return shipping is not free.
What percentage of use disqualifies an item from return?
Items that are more than 20% used cannot be returned. You must ensure your item is less than 20% used to qualify for a refund.
How are refunds processed?
Refunds are credited back to the original credit card you used for your purchase. The retailer processes refunds within 7 business days after receiving your return.
What do I need to include with my return?
You must include the return product authorization number (RPA#) that you receive when you start the return process. Write the RPA# on or inside your package. For apparel, the item must be unworn, unwashed, with all labels and tags attached, and in original undamaged packaging.
Can I exchange items instead of returning them?
Yes. GH NUTRITION offers exchanges with the same conditions that apply to returns. You start the exchange process through their website, just as you would for a return.
How do I know if my return arrived?
You should keep the tracking number from your return shipment. Use this number to confirm that the retailer has received your package.