SA Company

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
Not specified
Restocking fee
Not specified

SA Company allows returns within 30 days of purchase. You must return items in original packaging, and you pay for return shipping. Exchanges are also available within the same 30-day window for both full-price and sale items.

How returns work

You can initiate a return by clicking the returns link on the SA Company website. If you need assistance, you may contact Soul Of Adventure on live chat. Returns are processed by mail. Domestic returns include USPS return labels provided by the retailer, though you are responsible for paying return shipping costs. For international returns, you cover all shipping expenses.

Exclusions and restrictions

SA Company does not accept returns on worn, altered, or washed items. The retailer does not publish a comprehensive list of other excluded categories beyond these conditions.

Refunds

The retailer's published policy does not specify the refund method or the timeframe for funds to be returned to your account after SA Company receives your return.

Frequently asked questions

How long do I have to return an item?

You have 30 days from purchase to return an item to SA Company. This same 30-day window also applies if you wish to exchange for a different size or product.

Who pays for return shipping?

You are responsible for paying return shipping costs. For domestic returns, SA Company provides USPS return labels. For international returns, you must pay all shipping expenses.

Do I need the original packaging?

Yes. SA Company requires that items be returned in original packaging in order to be accepted for return.

Can I return worn or washed items?

No. SA Company does not accept returns on worn, altered, or washed merchandise. Items must be in unworn and unwashed condition to qualify for return.

Can I exchange sale items?

Yes. SA Company allows exchanges on both full-price and sale merchandise within 30 days of purchase.

How do I start my return?

Click the returns link on the SA Company website to begin the process. You can also contact Soul Of Adventure on live chat if you need help with your return.

How you can return an item

  • By mail , USPS return labels provided for domestic; customer pays international shipping

Step by step

  1. Contact Soul Of Adventure on live chat for return assistance if needed.
  2. Start your return by clicking the returns link.

What you cannot return

  • worn items , policy excludes worn merchandise
  • altered items , policy excludes altered merchandise
  • washed items , policy excludes washed merchandise

Exchanges

Exchange available within 30 days for both full price and sale merchandise.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Return it to us within 30 days, and we'll give you a full refund.
Exchange window days Full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
Free return shipping At this time, Soul Of Adventure only offers USPS return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the United States.
Return shipping fee The customer is required to pay shipping on return orders sent from outside the United States.
Original packaging required Items must be unworn and still have packaging intact. We will not process refunds for items without packaging intact.

Return policies for similar stores

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.