NOBULL allows returns within 30 days of purchase. You can return items by mail or at a pop-up store, provided items are in original packaging with all tags and materials included.
How returns work
You may return items by mail through NOBULL's website or in person at a pop-up store. For mail returns, you are responsible for arranging shipment. Pop-up store returns require the original box, packaging, extra laces, all tags, and a receipt.
Exclusions and restrictions
Final sale items and gift cards cannot be returned. NOBULL does not state other exclusions in its published policy.
Refunds
The retailer does not publish information about refund timing or how refunds are processed.
Frequently asked questions
How long do I have to return my order?
You have 30 days from purchase to return your order. This window applies to both returns and exchanges.
Do I have to pay for return shipping?
Domestic returns shipped by mail have free return shipping when arranged through NOBULL's website. If you are returning an international order, you are responsible for the cost of return shipping.
Can I return items at a NOBULL store?
Yes, you can return items at a NOBULL pop-up store if you have the original box, packaging, extra laces, all tags, and your receipt.
Do I need a receipt to return by mail?
NOBULL's policy states that a receipt is required for pop-up store returns. The retailer does not clarify whether a receipt is needed for mail returns.
What should I include when returning an item?
Include the shoe box, original packaging, any extra laces, and all tags. If your item is damaged or has a quality issue, contact NOBULL Customer Service before returning.
Can I exchange items for a different size or color?
Yes, exchanges are accepted within 30 days for US orders. If you are returning an international order, you must return the original item and place a new order for the size or color you want.
Are gift cards returnable?
No, gift cards are not eligible for returns under NOBULL's policy.