Little Tikes allows returns within 30 days of purchase. Items must be new, unassembled, and in original packaging. A 20 percent restocking fee applies to all returns.
How returns work
You may return items by mail using a carrier of your choice that offers tracking service. Include your order number on the return label. You are responsible for all return shipping costs.
Exclusions and restrictions
Little Tikes does not accept returns on assembled or used items, items without original packaging, or pre-orders. The retailer does not offer exchanges.
Refunds
Refunds are issued to your original form of payment. The retailer does not state a specific timeframe for when refunds will be processed.
Frequently asked questions
What is the return window at Little Tikes?
You have 30 days from purchase to return an item. The item must be new, unassembled, and in original packaging to qualify.
Do I have to pay for return shipping?
Yes. You pay all return shipping costs. You should use a carrier with tracking service and include your order number on the return label.
Will I get my full purchase price back?
No. Little Tikes applies a 20 percent restocking fee to all returns. Your refund will be reduced by this amount and issued to your original form of payment.
Can I return an item I have already assembled?
No. Items must be new, unassembled, and unused to be eligible for return. Assembled or used items are not returnable.
What if my item is missing the original packaging?
Items without original packaging cannot be returned. Original packaging is required for all returns.
Can I exchange an item instead of returning it?
No. Little Tikes does not offer an exchange policy. You may only return items for a refund.
Are pre-orders returnable?
No. Pre-orders are marked as final sale and cannot be returned.