JustCBD allows returns within 30 days of purchase. You must contact the company to initiate a return, provide proof of purchase, and return the item in its original packaging.
How returns work
To return an item, contact JustCBD by email at [email protected] or by phone at 833-458-7822 to initiate the return. The item must be in its original packaging, and you will need to provide your receipt or proof of purchase.
Exclusions and restrictions
JustCBD does not publish a list of excluded or non-returnable items on its stated policy.
Refunds
The retailer does not state how refunds are processed, when they are issued, or the method of reimbursement.
Frequently asked questions
How long do I have to return something to JustCBD?
You have 30 days from purchase to return an item to JustCBD.
Do I need a receipt to return an item?
Yes. JustCBD requires a receipt or proof of purchase in order to process your return.
What condition does the item need to be in?
The item must be in its original packaging to be eligible for return.
How do I start a return with JustCBD?
Contact JustCBD by email at [email protected] or by calling 833-458-7822. Have your receipt or proof of purchase ready when you reach out.
Can I exchange an item instead of returning it?
Yes. JustCBD offers exchanges within 30 days of purchase, subject to review by the company.
How long does it take to get my refund?
JustCBD does not state how long refunds take to process or be issued.
What items cannot be returned?
JustCBD does not publish a list of items that are excluded from returns.