Harper Wilde allows returns within 30 days of order receipt. Returns are free by mail with a prepaid label. You do not need a receipt, though an order number is required.
How returns work
You return items by mail using USPS with a prepaid label that Harper Wilde provides. To start, select the items you are returning or exchanging and enter your reason for each. Place bras in Harper Wilde packaging or a box of your choice, then print or activate your prepaid return label. You must drop off your package within 30 days of order receipt and 7 days of initiating the return.
Exclusions and restrictions
Bras that have been worn, washed, altered, or have had tags removed cannot be returned. If you initiate a return between 30 and 45 days after your order, the retailer issues store credit as a gift card rather than a refund to your original payment method.
Refunds
Refunds are processed within 10 business days of the retailer receiving your return. You do not need a physical receipt. If you do not have your order number, you may contact the Harper Wilde support team for assistance.
Frequently asked questions
How long do I have to return items to Harper Wilde?
You have 30 days from the date you receive your order to initiate a return. Once you start the return process, you must drop off your package with USPS within 7 days.
Does Harper Wilde pay for return shipping?
Yes. Harper Wilde provides a prepaid return label that you can print or activate. You pay nothing to ship your items back.
Do I need my receipt to return items?
No receipt is required. However, you do need your order number. If you do not have it, contact Harper Wilde support for help locating your order.
Can I return a bra I have already worn?
No. Bras that have been worn, washed, altered, or have had tags removed are not returnable. Bras must be unworn, unwashed, and unaltered with tags still attached.
What if I want to return items after 30 days?
If you initiate a return between 30 and 45 days after your order, Harper Wilde will issue store credit as a gift card instead of a refund to your original payment method. After 45 days, the retailer does not publish a policy.
How long does it take to get my refund?
Refunds are processed within 10 business days of Harper Wilde receiving your returned items.
Can I exchange items instead of returning them?
Yes. You have 30 days to exchange items using the same return process. Bras must be unworn, unwashed, unaltered, and have tags attached to be eligible for exchange.