FoodSaver offers a 30-day return window from the date of receipt. Returns must be initiated through the Start a Return form or your order history, and you are responsible for return shipping costs. Refunds are issued to your original payment method within 1 to 2 billing cycles.
How returns work
To return an item, fill out the Start a Return form or access your order history in My Account. After you submit, you will receive an email confirmation with step-by-step return instructions. Returns are processed by mail, and you must pay for return shipping.
Exclusions and restrictions
FoodSaver does not accept returns on Final Sale items or used merchandise. The retailer requires that returned items be unused. No other exclusions are published in the policy.
Refunds
Refunds are credited to the same payment form you used for your original purchase. FoodSaver processes refunds within 1 to 2 billing cycles after your return is received and processed.
Frequently asked questions
How long do I have to return a FoodSaver product?
You have 30 days from the date of receipt to return your item. This window also applies if you want to exchange the product for a different one through FoodSaver's satisfaction guarantee.
Do I have to pay for return shipping?
Yes. Return shipping is your responsibility. FoodSaver does not cover return shipping costs, so you will need to arrange and pay for delivery of your item back to the retailer.
How do I start a return?
You can initiate a return by filling out the Start a Return form or by using your order history in My Account. Once submitted, you will receive an email with detailed return instructions to follow.
How long does it take to get my refund?
Refunds are processed within 1 to 2 billing cycles after your return is received and processed. The money will be returned to the same payment method you used when you placed your original order.
Can I return a used item?
No. FoodSaver's policy specifies that only unused merchandise is returnable. Items that have been used are not eligible for return.
Are Final Sale items returnable?
No. Final Sale items are explicitly excluded from FoodSaver's return policy and cannot be returned for any reason.
What is the Money Back Satisfaction Guarantee?
FoodSaver guarantees 100% satisfaction on its products. If you are not satisfied, you can return the unused item within 30 days of receipt for a refund.