3V Gear allows returns within 365 days of purchase. You must obtain a receipt, return the item in original packaging, and cover all return shipping costs yourself.
How returns work
To return an item, call 3V Gear at 435-572-4432 to notify the company of your return request. Then mail the item back in its original packaging to 11100 Gilroy Road Suite A, Hunt Valley, MD 21031, and include your receipt or proof of purchase with the package.
Exclusions and restrictions
Live courses are explicitly excluded from the return policy and cannot be returned. The retailer does not publish a list of other non-returnable items.
Refunds
Refunds are credited to your original payment method automatically. The retailer does not state how long this process takes.
Frequently asked questions
How long do I have to return something to 3V Gear?
You have 365 days from purchase to return an item.
Do I have to pay for return shipping?
Yes. You are responsible for all return shipping costs. 3V Gear does not offer free returns.
Do I need a receipt to return an item?
Yes. A receipt or proof of purchase is required for all returns. You must include it with your returned item.
What condition must the item be in to return it?
The item must be returned in its original packaging. The retailer does not state other condition requirements for standard returns.
Can I exchange a defective or damaged item?
Yes. Exchanges are available for defective or damaged items only. Call or email 3V Gear to arrange an exchange.
Can I return live courses?
No. Live courses are explicitly excluded from the return policy and cannot be returned.
How will I receive my refund?
Your refund will be credited automatically to your original payment method. The retailer does not specify how long the credit takes to appear.