Youth to the People allows returns within 30 days of purchase. Returns require you to pay for return shipping, either through a prepaid label for $8 or by using your own carrier. Items must be returned in original packaging with documentation included in the package.
How returns work
To return an item, initiate the return online and generate a shipping label. You will need to provide your reason for the return. Include a copy of your invoice, along with your name, address, phone number, and reason for return, inside the package. Send the package with a tracking number using either the prepaid label (for $8) or your own shipping carrier.
Exclusions and restrictions
Engraved items are not returnable. For damaged or defective items, contact customer service with your order confirmation and photos of the damage rather than proceeding through the standard return process.
Refunds
Refunds are issued to your original form of payment. The retailer processes refunds within 1 to 2 days, and the credit typically posts to your account within 3 to 5 business days after processing.
Frequently asked questions
How long do I have to return items?
You have 30 days from purchase to initiate a return with Youth to the People.
Do I have to pay for return shipping?
Yes. You can either use a prepaid label for $8 or arrange your own return shipping with a carrier of your choice.
Do I need a receipt to return an item?
You must include a copy of your invoice inside the return package. This serves as proof of purchase for processing your return.
What condition must items be in to qualify for return?
Items must be returned in original packaging. The retailer does not publish detailed condition requirements beyond this specification.
Can I return engraved items?
No. Engraved items are not returnable under the policy.
How long does it take to get my refund?
Youth to the People processes refunds within 1 to 2 days. The credit will post to your original payment method within 3 to 5 business days after processing is complete.
What should I do if my item arrived damaged?
Contact Youth to the People customer service with your order confirmation and photos of the damage. Do not use the standard return process for damaged items.