Versedskin allows returns by mail within 30 days of purchase. You must contact customer care to start the process. Return shipping is not free.
How returns work
To return an item, you must contact Versedskin's customer care team at [email protected] with your return request. The company will then provide you with instructions for returning your item by mail.
Exclusions and restrictions
Versedskin does not publish a list of excluded or restricted items on its return policy.
Refunds
Refunds are processed within up to 5 business days. If you paid with Afterpay, your refund will be issued through Afterpay.
Frequently asked questions
How long do I have to return something to Versedskin?
You have 30 days from purchase to return an item. You must contact customer care within this window to request your return.
Does Versedskin pay for return shipping?
No. Return shipping is not free. You are responsible for the cost of shipping your item back to the company.
How do I start a return with Versedskin?
Email customer care at [email protected] with your return request. They will provide you with instructions for mailing your item back.
How long does it take to get my refund?
Refunds are processed within up to 5 business days after the company receives your return. If you used Afterpay to pay, the refund will be issued through Afterpay.
Can I exchange an item instead of returning it?
Yes. Exchanges are available within 30 days of purchase. You should contact customer care at [email protected] to arrange an exchange.
Do I need a receipt to return items?
Versedskin does not state whether a receipt is required for returns. Contact customer care at [email protected] for clarification.