philosophy

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
Not specified
Restocking fee
Not specified

Philosophy allows returns within 30 days of purchase by mail using a pre-paid UPS label. The return shipping fee of $7.95 per order is deducted from your refund.

How returns work

You can return items by mail using a pre-paid UPS return service label. The $7.95 return shipping fee will be withheld from your refund when it is processed.

Exclusions and restrictions

Items marked as final sale cannot be returned. Products purchased from retail partners must be returned to the original retailer instead of Philosophy. Items returned after 30 days are outside the return window and are not returnable. Philosophy does not offer exchanges at this time.

Refunds

The retailer does not publish specific details about refund timing or the form in which refunds are issued. Your refund will be reduced by the $7.95 return shipping fee.

Frequently asked questions

How long do I have to return items?

You have 30 days from purchase to return items to Philosophy.

Is return shipping free?

No. Philosophy charges a $7.95 return shipping fee per order. This fee is deducted from your refund.

Can I return gift with purchase items?

Yes, but you must return the gift with purchase item to receive your refund.

What items cannot be returned?

Items marked as final sale are not returnable. Products purchased from retail partners must be returned to that original retailer. Any items returned after 30 days are also outside the return window and cannot be accepted.

How do I ship my return?

You will use a pre-paid UPS return service label to ship your merchandise back to Philosophy.

Does Philosophy offer exchanges?

No. Philosophy does not offer exchanges at this time. You would need to return the item and place a new order for a different product.

How you can return an item

  • By mail , Pre-paid UPS return label with $7.95 service fee withheld from refund

Step by step

  1. Use the pre-paid UPS return service label to ship merchandise.

What you cannot return

  • items marked final sale , policy exclusion
  • products from retail partners , must be returned to original retailer
  • items returned after 30 days , outside return window

Exchanges

Philosophy does not offer exchanges at this time

Gift returns

Gift with purchase items must be returned to receive refund

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days returns must be returned within thirty (30) days of receipt
Free return shipping all shipping costs for returned items are the responsibility of the customer
Return shipping fee this trouble-free return option has a service fee of $7.95 per order which will be withheld from your refund once your return has been processed

Return policies for similar stores

Store Return window
Glossier return policy 30 days
Lancôme return policy 30 days
MAC Cosmetics return policy 30 days
Sephora return policy 30 days
100% PURE return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.