MyFonts allows you to return fonts within 14 days by deleting them from your account and notifying the retailer by email. Refunds go back to your original payment method as the full invoice amount.
How returns work
To return a font, delete it from your account and email MyFonts with your invoice number. MyFonts does not publish other return methods such as in-store returns or phone-based returns.
Exclusions and restrictions
MyFonts does not publish a list of excluded or restricted products in its return policy.
Refunds
After you delete the font and notify MyFonts by email with your invoice number, the retailer refunds the full invoice amount to your original payment method. MyFonts does not state how many business days the refund takes to appear.
Frequently asked questions
How long do I have to return a font at MyFonts?
You have 14 days to return a font. The return window begins from the date of your purchase, though MyFonts does not specify the exact start date in its published policy.
Do I need my receipt to return a font?
Yes. You must provide your invoice number when you email MyFonts to request the return. Keep your invoice after purchase.
What is the step-by-step process for returning a font?
First, delete the font from your account. Then email MyFonts with your invoice number. Finally, you will receive a refund of the invoice amount to your original payment method.
How do I exchange a font I purchased by mistake?
Delete the incorrect font from your account and purchase the correct one. Then email MyFonts with both invoice numbers. The retailer will refund the amount from your original incorrect font invoice.
Where do I send my return request?
You must email MyFonts with your invoice number. The retailer does not list a mailing address or other contact method for returns on its published policy page.
When will my refund arrive after I request it?
MyFonts refunds the full invoice amount to your original payment method. The retailer does not state how long the refund takes to process or appear in your account.