The International Sports Sciences Association allows returns within 7 days of purchase. A 10 percent restocking fee applies to refunds. Only Core Courses and Specializations are eligible for return.
How returns work
The retailer's published policy does not specify the mechanics of how to initiate a return, such as whether you contact customer service, use an online form, or return items by mail. You should contact the retailer directly for instructions on submitting a return.
Exclusions and restrictions
Continuing Education Units (CEUs), CPR Certifications, and the CPT Study Expansion Pack are final sale and non-returnable. Standard fees are also non-refundable. Only Core Courses and Specializations qualify for the standard return window.
Refunds
Refunds are issued in the same form as your original payment method. If you purchased on an installment plan, your refund will be credited to the most recent form of payment you used. A 10 percent restocking fee is deducted from your refund. The retailer does not publish how long refunds take to process.
Frequently asked questions
How many days do I have to return something?
You have 7 days from purchase to return eligible items. Only Core Courses and Specializations qualify for returns during this window.
Is there a restocking fee?
Yes. A 10 percent restocking fee applies to all refunds.
Can I return CEUs or CPR Certifications?
No. Continuing Education Units and CPR Certifications are final sale and cannot be returned.
How will I get my refund?
Your refund will be issued to the same form of payment you used for your original purchase. If you used an installment plan, the refund goes to your most recent payment method.
Are standard fees refundable?
No. Standard fees are non-refundable and are excluded from the return policy.
Can I return the CPT Study Expansion Pack?
No. The CPT Study Expansion Pack is final sale and cannot be returned.
Which products can I actually return?
Only Core Courses and Specializations are eligible for return within the 7-day window. All other products, including CEUs, certifications, and specialty packs, are excluded.