CurrentBody allows returns within 30 days of purchase, provided items are in original packaging with the security seal intact. Refunds are issued to your original payment method and take 5 to 14 working days to process. The retailer accepts returns by mail only.
How returns work
To return an item, you initiate the process using CurrentBody's online return form. You are responsible for packing the item securely and arranging shipment. You should retain your proof of postage and tracking number for your records.
Exclusions and restrictions
Opened or used devices cannot be returned, as the security seal must remain intact. Consumable items including brush heads, cleansers, gels, and patches are not returnable for hygiene and safety reasons. Faulty devices returned within 6 months of purchase may be refunded, replaced, or exchanged. Faulty devices returned after 6 months are eligible for store credit or replacement only, with no refund option. Limited edition devices that are faulty may be replaced with the standard model if the original is unavailable, or replaced with store credit if discontinued.
Refunds
Refunds are issued to your original payment method. If you purchased with a gift card, your refund will be issued as a credit voucher instead. Refunds typically arrive within 5 to 14 working days after the retailer receives your return.
Frequently asked questions
How long do I have to return something to CurrentBody?
You have 30 days from purchase to return an item. The item must be in its original packaging with the security seal intact.
What items can I not return?
You cannot return opened or used devices, as they must be in original condition with an intact security seal. Consumable items such as brush heads, cleansers, gels, and patches are also non-returnable due to hygiene and safety concerns.
Do I have to pay for shipping when I return an item?
Yes. You are responsible for arranging and paying for return shipping. You should keep your proof of postage and tracking number.
How long does it take to get my refund?
Once CurrentBody receives your return, refunds typically process within 5 to 14 working days and are issued to your original payment method.
What if I received a faulty device?
If your device is faulty within 6 months of purchase, you can request a replacement, exchange, or full refund. After 6 months, only store credit or replacement is available. Contact customer care with photos of the damage for investigation.
If I bought an item with a gift card, how do I get my refund?
Your refund will be issued as a credit voucher rather than a refund to the gift card.
What is the warranty on CurrentBody devices?
CurrentBody devices come with a 2-year standard warranty that covers manufacturing faults from the original purchase date. The warranty does not cover damage from negligence or misuse, and is not refreshed if your device is replaced under the return policy.