bareMinerals allows returns within 30 days of delivery for a refund to your original form of payment. Return shipping is free, and the process begins by starting a free return through the retailer's website.
How returns work
You can return items by mail using the free return shipping option. For Buy With Prime orders, you may also use carrier drop off. To initiate a return, click to start a free return on the bareMinerals website and note your reason for return on the packing slip.
Exclusions and restrictions
bareMinerals does not accept returns of empty containers or partial set or kit items. Only complete sets and kits are returnable. Foundations have a 30 day Match Guarantee that includes free return shipping.
Refunds
Refunds are issued to your original form of payment. Processing takes one to two billing cycles from the time bareMinerals receives your return.
Frequently asked questions
How long do I have to return an item to bareMinerals?
You have 30 days from delivery to return most items. Foundations are also covered under a 30 day Match Guarantee that includes free return shipping.
Does bareMinerals pay for return shipping?
Yes, bareMinerals provides free return shipping on all returns. If your order qualifies for Buy With Prime, you also have the option to use carrier drop off.
Can I return an empty container?
No, bareMinerals explicitly excludes empty containers from returns.
Can I return a partial set or kit?
No, bareMinerals only accepts returns of complete sets or kits. Partial sets or kit items are not returnable.
How long does it take to receive my refund?
Refunds are processed one to two billing cycles after bareMinerals receives your return. The refund goes back to your original form of payment.
Can I exchange an item instead of returning it?
Yes, you can exchange items within 30 days of delivery. The replacement item ships at no extra cost once bareMinerals receives your original item.
Can I return an online order at a bareMinerals store?
No, bareMinerals does not accept in store returns for online orders. You must return items by mail or through carrier drop off if your order qualifies for Buy With Prime.