Allurebeautybox allows returns within 30 days of purchase. You must have your receipt or proof of purchase, and the retailer provides free return shipping once your return is approved.
How returns work
To return an item, contact [email protected] to request a return. After approval, you will receive a return shipping label and instructions. Use the provided label to mail your package back to the retailer at no cost to you.
Exclusions and restrictions
Allurebeautybox does not accept returns on perishable goods, custom or personalized products, personal care goods, or items classified as hazardous materials, flammable liquids, or gases.
Refunds
Refunds are issued to your original payment method. The retailer does not publish a specific timeframe for when the refund will appear in your account.
Frequently asked questions
Do I have to pay for return shipping?
No. Allurebeautybox provides a free return shipping label after your return is approved. You use this label to mail your package back.
How long do I have to return something?
You have 30 days from purchase to request a return. Contact [email protected] to start the process.
Do I need a receipt to return an item?
Yes. You must have your receipt or proof of purchase to return an item.
Can I return personal care items like makeup or skincare?
No. Allurebeautybox does not accept returns on personal care goods. This is a safety restriction common in the beauty industry.
What if my item arrives damaged or defective?
Inspect your package when it arrives and contact the retailer immediately if something is damaged or defective. The retailer will evaluate the issue and work to resolve it.
Can I exchange an item for a different one?
Direct exchanges are not available. You must return the original item first, then place a separate purchase for the new item you want.
How long does a refund take after I mail my return?
Allurebeautybox does not publish the specific timeframe for processing refunds after receiving your return. Refunds go back to your original payment method.