Bandelettes allows returns and exchanges within 30 days of purchase. You must pay for return shipping, but exchanges ship to you at no cost. Returns are processed as full refunds.
How returns work
You can return items by mail to the Bandelettes address in Staten Island, New York. To start, complete the Return/Exchange Form available on their policy page, then note your Bandelettes packing slip with either "Exchange for size/color" or "Return for refund." Include the packing slip with your item(s) and ship everything to PO Box 60023, Staten Island, NY 10306. You pay for the outbound shipping cost.
Exclusions and restrictions
Bandelettes does not publish a list of items excluded from returns or exchanges on their return policy page.
Refunds
Bandelettes issues a full refund for returned items. The policy does not state how long refunds take to appear in your account after the company receives your return.
Frequently asked questions
How long do I have to return or exchange something?
You have 30 days from purchase to return or exchange an item.
Do I have to pay for return shipping?
Yes, you pay for shipping to send your return to Bandelettes. However, if you are exchanging your item for a different size or color, Bandelettes ships the new item to you at no cost.
What if I don't have my packing slip?
You can download a replacement packing slip from the return policy page and include it with your return. This allows you to specify whether you want an exchange or a refund.
Where do I ship my return?
Ship your return to PO Box 60023, Staten Island, NY 10306.
Do I need a receipt to return something?
Receipt requirement is conditional, meaning it depends on your situation. Bandelettes does not specify the exact conditions on their published policy page.
Will I get a full refund?
Yes, Bandelettes processes returns as a full refund. The policy does not state the refund timeline.