Trynood.com allows returns within 90 days of purchase with free return shipping. You do not need a receipt to start a return. Most items can be returned for a refund to your original payment method.
How returns work
To return an item, email [email protected] with your name, order ID, and reason for return within 90 days of purchase. The Nood support team will send you return shipping instructions. You then have 10 days from receiving those instructions to drop off your package at a Happy Returns Return Bar location (box-free and printer-free nationwide) or to postmark it by mail.
Exclusions and restrictions
Bodycare products and all other tools are final sale and cannot be returned, except if the item is damaged or defective. The Flasher line of devices carries a 90-day no-questions-asked satisfaction guarantee but includes a $29.95 restocking fee if you request a refund instead of an equal-value exchange.
Refunds
Refunds are issued to your original payment method. If you paid with a debit or credit card, the refund is initiated immediately at the Return Bar and posts within a few business days. If you paid with a gift card, you receive site credit, which is often available immediately. The retailer does not publish a standard processing time for mail returns.
Frequently asked questions
How long do I have to return something to trynood.com?
You have 90 days from your purchase date to request a return. After you email support, you must drop off or postmark your item within 10 days of receiving the return shipping instructions.
Do I need a receipt to return items?
No, you do not need a receipt. Simply email [email protected] with your name and order ID along with your reason for return.
Is return shipping free?
Yes, trynood.com provides free return shipping. You can drop off at any Happy Returns Return Bar location nationwide without needing a box or printer, or you can mail your return after receiving shipping instructions from support.
Can I return bodycare products or tools?
Bodycare products and tools are final sale and cannot be returned. However, if the item is damaged or defective, you should contact support immediately and Nood will evaluate and make it right.
How long does it take to get my refund after I return an item?
If you paid with a credit or debit card, your refund is initiated immediately at the Return Bar and posts within a few business days. If you paid with a gift card, you receive site credit, often available immediately. The retailer does not state a processing time for mail returns.
What is the restocking fee for The Flasher line?
The Flasher devices include a 90-day no-questions-asked satisfaction guarantee. If you choose to request a refund instead of an equal-value exchange, there is a $29.95 restocking fee.
Can I exchange items instead of returning them for a refund?
Yes, equal-value exchanges are available within 90 days of purchase. If you request a refund instead of an exchange, a $29.95 restocking fee applies.