Tartecosmetics

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Yes
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
1-2 business days after warehouse scan; 7-10 business days to appear
Restocking fee
Not specified

Tartecosmetics allows returns and exchanges within 30 days of purchase for items bought directly from tarte.com. Returns are free, with prepaid shipping labels provided through the retailer's online portal.

How returns work

You initiate a return by entering your order number and email address into Tartecosmetics' returns and exchanges portal. Pack all items from the same order in one box, attach the prepaid USPS label provided to you, and drop the package at any USPS location within 14 days of receiving the label. Alternatively, you can arrange carrier pickup.

Exclusions and restrictions

Tartecosmetics does not accept returns on opened or used beauty products due to health and hygiene regulations. Items purchased from other retailers cannot be returned. Returns are not accepted from outside the United States or Puerto Rico. EU and UK customers have a 14-day statutory right to withdraw under different terms.

Refunds

Refunds are issued to your original payment method. Processing takes one to two business days after the warehouse scans your package, with seven to ten additional business days for the refund to appear in your account.

Frequently asked questions

Do I need a receipt to return my order?

No. You can initiate a return using your order number and email address through the returns portal, without a physical or digital receipt.

What if my item arrived damaged or wrong?

Select the damage or wrong item reason when you start your return in the portal. Tartecosmetics will review and process your claim accordingly.

Can I return an opened or used product?

No. Tartecosmetics does not accept returns on opened or used beauty products due to health and hygiene regulations.

How long does it take to get my refund?

Refunds process one to two business days after the warehouse scans your returned package. You should see the money in your original payment method within seven to ten business days total.

Can I return items bought from another store?

No. This return policy covers only items purchased directly from tarte.com.

How much time do I have to drop off my return?

You must drop your package at a USPS location within 14 days of receiving your prepaid return label.

What if I'm ordering from outside the U.S.?

Tartecosmetics does not accept returns from customers outside the United States or Puerto Rico.

How you can return an item

  • By mail , USPS using prepaid label provided via returns portal
  • Carrier drop off , drop at any USPS location within 14 days of receiving label

Step by step

  1. Start your return through the returns & exchanges portal with order number and email
  2. Pack items in one box together if from the same order
  3. Attach the prepaid return label to the box
  4. Drop off package at USPS within 14 days of receiving label

Categories with their own return window

Category Window Note
EU/UK customers 14 days statutory right to withdraw with different terms
international orders Not specified returns not accepted outside U.S. or Puerto Rico

What you cannot return

  • opened/used beauty products , health and hygiene regulations
  • items from other retailers , policy covers only tarte.com purchases

Returning without a receipt

Order number and email address required to initiate return through portal

Damaged or defective items

Select damage or wrong item reason in returns portal; company will process accordingly

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days you can return or exchange items within 30 days of delivery
Exchange window days you can return or exchange items within 30 days of delivery
Free return shipping attach the prepaid label, and drop it off at USPS
Receipt required You'll need your order number and email address
Original packaging required Returned items must be in their original, unopened, unused condition
Refund method It may take 7–10 business days for the refund to appear on your original payment method
Refund processing days Once your return is scanned at warehouse, your refund—minus the $5 fee—will be processed within 1–2 business days. It may take 7–10 business days for the refund to appear on your original payment method

Return policies for similar stores

Store Return window
Glossier return policy 30 days
Lancôme return policy 30 days
MAC Cosmetics return policy 30 days
Sephora return policy 30 days
100% PURE return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.