Revolution Beauty allows returns within 28 days of purchase, provided items are unopened and in original condition. Refunds are issued to your original payment method within 14 days of the retailer receiving your returned goods. Return shipping is free in the UK, but customers pay for international returns.
How returns work
To return an item, you must ensure it is unopened and unaltered, then seal the parcel properly and retain your return tracking link. Notify Revolution Beauty customer service once your parcel is with the courier, and keep proof of postage for tracking purposes. Exchanges are also accepted within 28 days and are processed within 7 working days of receipt, with delivery via standard delivery.
Exclusions and restrictions
Revolution Beauty does not accept returns on opened or tampered items. Fragrance items that do not meet packaging guidelines are also non returnable due to safety and shipping requirements. Foundation and Concealer products are eligible for one free replacement per customer if they are not a good match to your skin, though this is a replacement rather than a standard return.
Refunds
Refunds are returned to your original payment method. The retailer processes refunds within 14 days of receiving your returned goods.
Frequently asked questions
What is the return window at Revolution Beauty?
You have 28 days from purchase to return items to Revolution Beauty. Items must be unopened and unaltered to qualify for return.
Do I have to pay for return shipping?
Return shipping is free within the UK. If you are returning items from outside the UK, you are responsible for paying international return shipping costs.
Can I return opened or used products?
No. Revolution Beauty does not accept returns on opened or tampered items. All returned items must be in their original, unopened condition.
What should I do if my Foundation or Concealer does not match my skin tone?
Revolution Beauty offers one free replacement per customer if a Foundation or Concealer product is not a good match to your skin. You can arrange this replacement through their standard return process.
How long does it take to receive my refund?
Refunds are processed within 14 days of Revolution Beauty receiving your returned goods. The money is returned to your original payment method.
Can I exchange an item instead of returning it?
Yes. Exchanges are accepted within 28 days of purchase. Your exchange will be processed within 7 working days of receipt and delivered via standard delivery.
Are fragrance items returnable?
Fragrance items are returnable only if they meet Revolution Beauty's packaging guidelines. Items that do not meet these guidelines cannot be returned due to safety and shipping requirements.