RevitaLash Cosmetics

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
90 days
Free return shipping
Yes
Receipt required
No
In store return for online orders
Not specified
Refund processing time
10 business days; 5-7 business days for visibility
Restocking fee
Not specified

RevitaLash Cosmetics allows returns within 90 days of purchase, with free return shipping via FedEx. You can return unused products and receive a refund to your original payment method or as a gift card.

How returns work

You can initiate a return online or by contacting customer care. After locating your order using your order number and email address, you select which items to return and your reason for return. You then choose your return method: FedEx drop-off with a prepaid label (recommended) or secure mail without liability protection. Once you submit your return, print the FedEx label, package your items, and drop off at the nearest FedEx location.

Exclusions and restrictions

RevitaLash Cosmetics will not accept returns of used or partially used products. The retailer does not publish a list of other non-returnable item categories.

Refunds

Refunds are processed within 10 business days and typically become visible in your account within 5 to 7 business days. You can receive your refund credited to your original payment method (credit card, PayPal, or AfterPay) or as a credit to a gift card, depending on how you paid.

Frequently asked questions

How long do I have to return something to RevitaLash Cosmetics?

You have 90 days from the date of purchase to return your order. Both returns and exchanges must be initiated within this window.

Do I need a receipt to return items?

No receipt is required. You can locate your order using your order number and email address when you start your return online or contact customer care.

Is return shipping free?

Yes. RevitaLash Cosmetics provides a prepaid FedEx label at no cost to you. You simply print the label, attach it to your package, and drop it off at a FedEx location.

Can I return a product that I have already used?

No. RevitaLash Cosmetics only accepts returns of unused products. Any product that has been used or partially used cannot be returned.

What refund options does RevitaLash Cosmetics offer?

You can receive your refund credited to your original payment method (credit card, PayPal, or AfterPay) or as a gift card credit. The refund typically becomes visible within 5 to 7 business days and is fully processed within 10 business days.

What if I want to exchange a product instead of returning it?

You can request a replacement order for defects or issues within 90 days of purchase. Replacement orders are typically processed same-day during business hours.

Can I return an item that was purchased as a gift?

Yes. Gift purchases are treated as regular returns. You will receive a refund to the original payment method used or as a gift card credit.

How you can return an item

  • Carrier drop off , FedEx drop-off with prepaid label
  • By mail , Alternative secure mail allowed but without liability protection

Step by step

  1. Start your return online or contact customer care.
  2. Enter your order number and email address to locate your order.
  3. Select which items you would like to return.
  4. Select the reason for your return.
  5. Select where and how you would like to return your product.
  6. Submit your return.
  7. Print the prepaid FedEx label and place it on your package.
  8. Drop off your package at your nearest FedEx location.

What you cannot return

  • used or partially used products , policy requires unused portion

How your refund comes back

You paid with Refund comes back as
credit card credited to original card within 10 business days; visible 5-7 business days
PayPal visible in PayPal account within 5-7 business days
AfterPay credited to card within 5-7 business days
gift card credited back to original gift card

Returning without a receipt

Not explicitly stated; order number and email can be used to locate order

Exchanges

Replacement orders for defects sent within 90 days; typically same-day processing during business hours

Gift returns

Treated as regular returns; refund as gift card or original payment method

Warranty

90 Day Product Promise covers unused products; shipping excluded unless item faulty

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Simply return the unused portion of your product within 90 days, and we will send you a replacement, or credit to your account, for the full amount of the purchase, less your original shipping & handling costs.
Exchange window days In the case of defective products, it is required to request a replacement within our 90 day product promise.
Free return shipping You will receive an email directly from FedEx. This email will include your prepaid return label.
Receipt required Enter your order number and email address to locate your order.
Refund method You can choose to receive your refund either as a gift card redeemable on our website or back to the original payment method such as a credit card.
Refund processing days Please allow at least 10 business days for returns/refunds to be processed. Credit Card: We will credit your account within 10 business days upon receipt of your returned product. Please allow 5-7 business days for the refund to be visible in your account.

Return policies for similar stores

Store Return window
Glossier return policy 30 days
Lancôme return policy 30 days
MAC Cosmetics return policy 30 days
Sephora return policy 30 days
100% PURE return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.