Laura Geller Beauty

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Yes
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
14 business days
Restocking fee
Not specified

Laura Geller Beauty allows returns within 30 days of purchase, with free return shipping. You can return items by mail using a pre-paid label, and refunds are credited back to your original payment method within 14 business days.

How returns work

To return an item, use Laura Geller Beauty's automated portal by entering your order number and U.S. shipping zip code. The portal generates a pre-paid return label that you print and attach to your package, then send it back by mail.

Exclusions and restrictions

Laura Geller Beauty does not accept returns of gift cards. Customers in the European Union have a separate 14-day return window under the Right of Withdrawal.

Refunds

Refunds are credited to the account associated with your original payment method. Processing takes 14 business days from when the retailer receives your return.

Frequently asked questions

How long do I have to return something?

You have 30 days from purchase to return most items. If you are a customer in the European Union, you have 14 days under the Right of Withdrawal.

Do I have to pay for return shipping?

No. Laura Geller Beauty provides a pre-paid return label through its automated portal, so return shipping is free.

What do I need to return something?

You need your order number and U.S. shipping zip code to access the automated portal and generate your return label. The retailer's policy does not specify whether an original receipt is required.

How do I get my money back?

Your refund is credited to the payment account you used for your purchase. It takes 14 business days to process after the retailer receives your return.

Can I exchange instead of returning?

Yes. Exchanges are free. You also have the option to use Shop Now, which gives you 25% extra value to spend on your next purchase instead of a traditional refund.

Can I return a gift card?

No. Laura Geller Beauty does not accept returns of gift cards.

What if I paid by credit card?

Your refund will be credited back to your credit card account within 14 business days of the retailer receiving your return.

How you can return an item

  • By mail , Pre-paid return label provided via automated portal

Step by step

  1. Use the automated portal with order number and U.S. shipping zip code.
  2. Print and use the pre-paid return label provided.

Categories with their own return window

Category Window Note
EU customers 14 days Right of Withdrawal for European Union customers

What you cannot return

  • gift cards , policy excludes them

How your refund comes back

You paid with Refund comes back as
credit card credit to account

Exchanges

Exchanges are free; Shop Now option gives 25% extra value toward next purchase

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days returns and exchanges must be requested within 30 days of delivery
Exchange window days returns and exchanges must be requested within 30 days of delivery
Free return shipping Completing the process will provide you with a pre-paid return label
Receipt required Using your order number and U.S. shipping zip code, you will be able to start your return or exchange process
Refund method If you ordered using a credit card, we will credit your account with the eligible amount within 14 business days from the date of a processed return
Refund processing days we will credit your account with the eligible amount within 14 business days from the date of a processed return

Return policies for similar stores

Store Return window
Glossier return policy 30 days
Lancôme return policy 30 days
MAC Cosmetics return policy 30 days
Sephora return policy 30 days
100% PURE return policy 60 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.