Hobo the Original

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Yes
Receipt required
No
In store return for online orders
Not specified
Refund processing time
7-10 business days
Restocking fee
Not specified

Hobo the Original allows returns within 30 days of purchase, with free return shipping. You do not need a receipt, but items must be in original packaging.

How returns work

You can return by mail or in store. For mail returns, log into the HOBO Returns Portal using your order number and zip code, select the item to return, and print a prepaid UPS label. Drop off your return at a UPS center within 7 days of initiating the return. In store returns are accepted at the HOBO Annapolis location only.

Exclusions and restrictions

Items marked FINAL SALE at purchase cannot be returned. E-gift cards are non-returnable. Orders shipped outside the United States are not covered by this policy. For damaged or defective items, contact customer service at [email protected].

Refunds

Refunds are issued to your original payment method minus a $7 handling fee, or as a www.hobobags.com gift card. Refunds process once your return is received and take 7 to 10 business days.

Frequently asked questions

Do I need a receipt to return an item?

No, you do not need a receipt. Instead, you will use your order number and zip code to log into the HOBO Returns Portal and initiate your return.

How long do I have to return something?

You have 30 days from purchase to return an item. If you want to exchange instead, you have 14 days to do so.

Do I have to pay for return shipping?

No. Hobo the Original provides a prepaid UPS label. You simply print the label and drop off your package at a UPS center within 7 days of starting your return.

What is the $7 handling fee?

When you receive a refund to your original payment method, Hobo the Original deducts a $7 handling fee from your refund amount. If you choose a gift card refund instead, the full amount is credited with no fee.

How long does it take to get my refund?

Once your return is received, the refund takes 7 to 10 business days to process.

Can I return items bought in a HOBO store?

In store purchases at HOBO Annapolis can be returned in store. Other in store return locations are not specified.

What items cannot be returned?

Items marked FINAL SALE, e-gift cards, and orders shipped outside the United States cannot be returned. For items that are damaged or defective, contact customer service at [email protected] instead of using the standard return process.

How you can return an item

  • By mail , UPS drop-off within 7 days of initiating return with prepaid label
  • In store , In-store purchases at HOBO Annapolis only

Step by step

  1. Log into the HOBO Returns Portal using order number and zip code.
  2. Choose an item to start a return or exchange.
  3. Confirm your return.
  4. Print prepaid UPS label and drop off return at UPS center within 7 days.
  5. Refund processes once return is received.

What you cannot return

  • Items marked FINAL SALE , marked as final sale at purchase
  • E-gift cards , non-returnable by policy
  • Orders shipped outside United States , policy does not apply to international orders

How your refund comes back

You paid with Refund comes back as
original payment method refund to original method minus $7 handling fee
gift card www.hobobags.com gift card

Returning without a receipt

Not specified; order number and zip code required via Returns Portal

Damaged or defective items

Contact customer service at [email protected] for damaged or defective items

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Returns and exchanges are accepted for new and unworn merchandise with original packaging and tags attached within 30 days from the purchase date.
Exchange window days Please note exchanged items must be returned within 14 days to avoid being charged for the new items.
Free return shipping Print your prepaid UPS label and packing slip.
Receipt required Log into the HOBO Returns Portal using your order number and shipping address zip code.
Original packaging required Returns and exchanges are accepted for new and unworn merchandise with original packaging and tags attached within 30 days from the purchase date.
Refund method refunds due can only be issued back to the original method of payment or a www.hobobags.com gift card.
Refund processing days Once received by our Returns Department, your return will be processed within 7-10 business days and we will email you once complete.

Return policies for similar stores

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Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.