Cheekbonebeauty allows returns within 60 days of purchase. Items must be in original packaging. Return shipping is paid by the customer, and refunds are issued as store credit.
How returns work
You may return eligible items within 60 days. The retailer does not publish specific instructions for where or how to initiate a return on its policy page.
Exclusions and restrictions
Sale and marked-down items, gifts with purchase, Scholarship Fund purchases, and gift cards are final sale and cannot be returned. Limited-edition and limited-run products may be exchanged within 60 days but are not eligible for refunds. Opened, swatched, or tested products may be exchanged within 60 days but not refunded, due to hygiene and safety concerns.
Refunds
Refunds are processed within 5 business days. The credit appears on your original payment method within 5 to 10 business days after processing. Refunds are issued as store credit (gift card) upon request.
Frequently asked questions
How long do I have to return something?
You have 60 days from purchase to return or exchange most items.
Do I have to pay for return shipping?
Yes. Return shipping costs are paid by you, the customer.
Can I return an opened or swatched product?
Opened, swatched, or tested products cannot be refunded. You may exchange them within 60 days due to hygiene and safety reasons.
What about limited-edition products?
Limited-edition and limited-run products may be exchanged within 60 days but are not eligible for refunds.
Are sale items returnable?
No. Sale and marked-down items are final sale and cannot be returned or exchanged.
How long does a refund take?
Refunds are processed within 5 business days. The credit appears on your account within 5 to 10 business days after processing.
Do I need the original packaging to return an item?
Yes. Items must be in original packaging to be eligible for return or exchange.